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Hey,
You have a lucky day!
I have spent almost 2.5 months behind this issue. Shopify was not responding properly and these guys also provided no support.
And I finally got the solution myself after trying 100 things.
Issue:
Problem is with the javascript in the theme being minified.
Solution:
- In theme’s code files, in the Config folder, in the file settings_data.json, line 10 has “minify_html”: true, which set to false.
- Theme settings -> General -> Remove tick mark from ‘Minify HTML code’
Thanks,
JoseTotally agree with this. These people are not responding to queries. Time to give some 1 stars on the themeforest.
I am facing the same problem. Please share the solution.
It was an inventory issue. Sorted.
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