Home Forums Themes Support Gecko All images disappear if user clicks on a variation option twice

Topic Resolution: Resolved

This topic contains 7 replies, has 2 voices, and was last updated by  code-engine 2 weeks, 1 day ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #23202

    Hi team,

    When a user clicks on a variation option, then clicks on the same variation again, the variation gets de-selected and all images disappear. This is not good.

    Please see the test product here: http://villavici.staging.wpengine.com/shop/test-variable-product/

    Is is possible to make users unable to click on the selected variation to de-select it?

    Please let me know. Thank you!

    #23203

    P/S: Or even better, when users de-select the variations, the default image and the gallery should appear again! (This is the product image and gallery that loads as default when the page loads, before users clicking on the variations)

     

    #23220

    Hi,

    This issue cause by conflict javacript in file chosen.jquery.min.js of plugin WooCommerce Products Filter

    http://take.ms/iUJCo

    Best regards

    #23245

    From you screenshot it seems you are on the catalog page, but the bug is on the single product page.

    Here’s the link again http://villavici.staging.wpengine.com/shop/test-variable-product/

    Also, I tried to look at the console but don’t see the same message in your screenshot.

    Please investigate further.

    #23290

    Hi,

    I check your site it now can’t de-select the variations and the issue fixed. Did you deactivate plugin WooCommerce Products Filter or do anything?

    #23388

    We had a developer disable the de-selecting.

    It’s not a conflict with Woo Products Filter, but for now the issue is fixed on my site. Thank you.

    #23391

    Could you tell me how you disable de-select function?

    By default our theme doesn’t have de-select function.

    Thanks

    #23426

    We found out that it was caused by our custom code, so we fixed it 🙂

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