Home › Forums › Themes Support › Gecko › All images disappear if user clicks on a variation option twice
- This topic has 7 replies, 2 voices, and was last updated 5 years, 9 months ago by code-engine.
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July 25, 2018 at 3:34 pm #23202
Hi team,
When a user clicks on a variation option, then clicks on the same variation again, the variation gets de-selected and all images disappear. This is not good.
Please see the test product here: http://villavici.staging.wpengine.com/shop/test-variable-product/
Is is possible to make users unable to click on the selected variation to de-select it?
Please let me know. Thank you!
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July 25, 2018 at 3:36 pm #23203
P/S: Or even better, when users de-select the variations, the default image and the gallery should appear again! (This is the product image and gallery that loads as default when the page loads, before users clicking on the variations)
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July 25, 2018 at 7:41 pm #23220
Hi,
This issue cause by conflict javacript in file chosen.jquery.min.js of plugin WooCommerce Products Filter
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 26, 2018 at 11:48 am #23245
From you screenshot it seems you are on the catalog page, but the bug is on the single product page.
Here’s the link again http://villavici.staging.wpengine.com/shop/test-variable-product/
Also, I tried to look at the console but don’t see the same message in your screenshot.
Please investigate further.
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July 27, 2018 at 1:57 am #23290
Hi,
I check your site it now can’t de-select the variations and the issue fixed. Did you deactivate plugin WooCommerce Products Filter or do anything?
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 30, 2018 at 12:27 pm #23388
We had a developer disable the de-selecting.
It’s not a conflict with Woo Products Filter, but for now the issue is fixed on my site. Thank you.
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July 30, 2018 at 2:40 pm #23391
Could you tell me how you disable de-select function?
By default our theme doesn’t have de-select function.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 31, 2018 at 9:32 am #23426
We found out that it was caused by our custom code, so we fixed it 🙂
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