Home Forums Themes Support HelpDesk Background image work on Safari but not on Chrome

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    • #39880
      Curciweb
      Supported

      The background image work on Safari but not on Chrome.

      I can’t find where is the background image of homepage to correct them.

      Could you help me?

      r.

       

    • #39883
      Harry
      Supported

      Hi Curciweb,

      Thank you for choose our theme.

      Sorry because inconvenience.

      The issue because your site has https while the background image load from our demo with http please download image at http://janstudio.net/helpdesk/wp-content/uploads/2016/07/page-title-bg.jpg and upload to your site.

      You can download attach file and import via Tools > Import > WordPress Import for Knowledge sample data.

      Kind regards

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39885
      Curciweb
      Supported

      I done but don’t work.

      I don’t see where is the background image in homepage?

    • #39886
      Harry
      Supported
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39887
      Harry
      Supported

      I upload new image to your site and replace old image it now the background image show on chrome.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39889
      Harry
      Supported

      I check your site at https://www.edizionicurcilab.it/knowledge-base/ it work well.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39891
      Harry
      Supported

      Hi,

      Did you try the package i sent.

      When you use the package it will show site like our demo.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39892
      Harry
      Supported
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39896
      Harry
      Supported
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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