Home Forums Themes Support Gecko BG image not showing up right

Topic Resolution: Resolved
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    • #36968

      Hi,

      The bg image in the first row of this page is not showing up right. I copied the size of the bg image in another row on the same page and it didn’t format correctly for some reason. Can you please help me to fix this? Thanks.

      https://wellpointcanada.com/imun-rx/

       

    • #36973

      Hi Cair_nic.

      Please uncheck “Full height row’ option https://prnt.sc/t3kpqw

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #36974

      Hi,

      Unfortunately it didn’t fix the issue. Is there something else I can do?

    • #36975

      Can you take screenshot describe the issue, i still not clear.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #36978

      Here is the screenshot.

    • #36979

      And here is the original image.

    • #36983

      Hi,

      If you want add more on the image you should edit the row wrap content and add padding-top and padding-bottom. Because it now the image cover the content.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37001

      I’ve been adjusting the cell padding and don’t see an improvement in the bg image.

      I’ve had instances before where you needed to go into my site to fix things when the changes I was making were not working right. Maybe this is a similar situation where you will need to do the same.

      • This reply was modified 3 weeks, 2 days ago by Cairs_nic.
    • #37005

      Hi,

      Please change image to 1920 x 550 px

      But when small screen the image will change because it cover content. It can’t show original image.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37008

      Thanks, it looks much better but the image is still not formatting right once placed in my site. Is there a way to have it format right? Thanks.

      This is the original image:

       

    • #37009

      And here it is once place in my site. I tried adding padding on the right side to try and push it over to show the entire image but it didn’t affect it. I added up to 50px of padding.:

       

      • This reply was modified 3 weeks, 2 days ago by Cairs_nic.
    • #37019

      Hi,

      If you want show original image, please insert to right columns and the text in left column don’t use as background.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37058

      Looks great now. Thanks for all your help!

    • #37060

      You’re welcome and have a nice day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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