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Tagged: cart coupon issues
- This topic has 4 replies, 2 voices, and was last updated 4 years ago by Harry.
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April 15, 2020 at 9:51 pm #36054Gonzalo2020Support Expired
Hello, we have persistent cart coupon issues.
This template has a different core than Woocommerce and it has something that conflicts with woocommerce
We attach for the second time an image of the error and a demonstration video.
Please reply to us.Attachments:
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April 18, 2020 at 7:58 pm #36073HarrySupport Expired
Sorry for late reply. We still investigate your issue. When have solution i will inform you.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 23, 2020 at 9:06 am #36133HarrySupport Expired
Hi,
I’m sorry for late reply.
The problem is in the WPBakery Page Builder plugin, some of its scripts. Perhaps, the client did some actions with Builder and it’s saved settings, and then load some extra scripts on pages wich are blocking woocommerce script and cause an error in browser.
Please try use plugin clean up your database https://wordpress.org/plugins/advanced-database-cleaner/
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 25, 2020 at 5:16 am #36160Gonzalo2020Support Expired
We try with
as indicated but the problem persists.
We have no solution and we still cannot use discount coupons.
We’ve wasted a lot of time on this already.
How do we solve it? -
April 25, 2020 at 1:38 pm #36163HarrySupport Expired
Hi Gonzalo,
The issue related to plugin WP Bakery Pagebuilder. When deactivate this plugin the issue resolve. We tried delete the old version of WP Bakery Pagebuilder on your site and install new the problem persists.
We thought when you did some actions with Builder and it’s saved settings, and then load some extra scripts on pages wich are blocking woocommerce script and cause an error in browser consol:
Uncaught TypeError: t.addClass(…).block is not a function.Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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