Home Forums Themes Support Claue Claue problem with Ajax filter

This topic contains 13 replies, has 3 voices, and was last updated by  Harry 2 months, 1 week ago.

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  • #22622

    Hello im a customer of yours , and im facing a huge problem currently with YITH Woocommerce Ajax Product Filter. Its weird cause woocommerce default filters are working but ajax filter doesnt, so when im trying to filter products with color brand size etc, i get the same results all over. You can try to check any page with products and try any filter you will see you will get the same products all over. I attached 2 files , where i pick the brand i want to see products and i get same wrong results all over . In the first one i picked the brand peace &  chaos and the results were BSB , in the second i picked another brand and i got same results again. So im gonna need your assistance , I have provided you with website url admin account and password and for your own convinience you can change the wordpress language from greek to english in order to understand the issue better. Thank you in advance looking forward hearing from you. Cheers!

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    #22648

    Hi,

    Could you change your Dashboard to English, i check in your language buy don’t understand.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #22659

    Thought that was basic brother 🙂 . You can always change your dashboard language by editing the profile language. Check the screenshot i attached

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    #22661

    Login with the account credentials i gave you and change language from USER PROFILE settings.

    #22665
    WCS

    Hi, I have the same issue as vforopoulou and I would be grateful if you could post the solution here, thank you.

    #22677

    Hi vforopoulou,

    Thank you so much for show me the basic setting, haha. I don’t know till today. I still try change language in Settings > General and it doesn’t change.

    I see you add same attribute for GR and EN with same name and only different slug but YITH plugin understand it as 2 attribute in same label https://monosnap.com/file/snMykBFWsZ0NHt8kIbwpueCcy3JZtO

    Could you try rename of attribute in GR and try again.

    @wcs i don’t see the brand filter on your site. On your site it now only have product categories menu, and plugin doesn’t support filter by category.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #22700

    https://hostman.gr/product-category/%CF%87%CF%89%CF%81%CE%AF%CF%82-%CE%BA%CE%B1%CF%84%CE%B7%CE%B3%CE%BF%CF%81%CE%AF%CE%B1/accessories/jewellery/ take this link as example and check it , you can see brands . We have to solve this issue its really important

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    #22707

    Hi,

    Could you go to Products > Attributes and try delete brand in English. http://take.ms/lwhyJ

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #22713

    Ok all attributes in brand that are in -en are deleted

    #22714

    Check again now and tell me if i have to do something more

    #22751

    Hi,

    I found the issue because you added shortcode in Shop page. Now i remove shop page to blank it now work well.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #22768

    Hello Harry everything seems to be working as intended , but i need to know what shortcode was that, mind informing me to avoid future mistakes?

    #22771

    I need to know though what was the shortcode that cause the issue cause thats a redesign , we might avoid another same issue in the future , so when you see my reply tell me 🙂

    #22778

    Hi,

    The short code is

    [recent_products limit="50" columns="4"]

    This issue only happen on shop page. It will show latest 50 products above filter result.

    So don’t worry about short code. You can use every where without shop page.

    Only need shop page blank.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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