July 13, 2018 at 12:58 am #22622
Hello im a customer of yours , and im facing a huge problem currently with YITH Woocommerce Ajax Product Filter. Its weird cause woocommerce default filters are working but ajax filter doesnt, so when im trying to filter products with color brand size etc, i get the same results all over. You can try to check any page with products and try any filter you will see you will get the same products all over. I attached 2 files , where i pick the brand i want to see products and i get same wrong results all over . In the first one i picked the brand peace & chaos and the results were BSB , in the second i picked another brand and i got same results again. So im gonna need your assistance , I have provided you with website url admin account and password and for your own convinience you can change the wordpress language from greek to english in order to understand the issue better. Thank you in advance looking forward hearing from you. Cheers!July 13, 2018 at 11:15 am #22648
Could you change your Dashboard to English, i check in your language buy don’t understand.
ThanksJuly 13, 2018 at 5:29 pm #22659
Thought that was basic brother 🙂 . You can always change your dashboard language by editing the profile language. Check the screenshot i attachedJuly 13, 2018 at 5:29 pm #22661
Login with the account credentials i gave you and change language from USER PROFILE settings.July 13, 2018 at 10:02 pm #22665
Hi, I have the same issue as vforopoulou and I would be grateful if you could post the solution here, thank you.July 13, 2018 at 11:10 pm #22677
Thank you so much for show me the basic setting, haha. I don’t know till today. I still try change language in Settings > General and it doesn’t change.
I see you add same attribute for GR and EN with same name and only different slug but YITH plugin understand it as 2 attribute in same label https://monosnap.com/file/snMykBFWsZ0NHt8kIbwpueCcy3JZtO
Could you try rename of attribute in GR and try again.
@wcs i don’t see the brand filter on your site. On your site it now only have product categories menu, and plugin doesn’t support filter by category.
Best regardsJuly 14, 2018 at 2:47 am #22700
https://hostman.gr/product-category/%CF%87%CF%89%CF%81%CE%AF%CF%82-%CE%BA%CE%B1%CF%84%CE%B7%CE%B3%CE%BF%CF%81%CE%AF%CE%B1/accessories/jewellery/ take this link as example and check it , you can see brands . We have to solve this issue its really importantJuly 14, 2018 at 10:08 am #22707
Could you go to Products > Attributes and try delete brand in English. http://take.ms/lwhyJJuly 14, 2018 at 2:31 pm #22713
Ok all attributes in brand that are in -en are deletedJuly 14, 2018 at 2:31 pm #22714
Check again now and tell me if i have to do something moreJuly 15, 2018 at 11:53 am #22751
I found the issue because you added shortcode in Shop page. Now i remove shop page to blank it now work well.
Best regardsJuly 15, 2018 at 4:31 pm #22768
Hello Harry everything seems to be working as intended , but i need to know what shortcode was that, mind informing me to avoid future mistakes?July 15, 2018 at 6:30 pm #22771
I need to know though what was the shortcode that cause the issue cause thats a redesign , we might avoid another same issue in the future , so when you see my reply tell me 🙂July 15, 2018 at 7:21 pm #22778
The short code is
[recent_products limit="50" columns="4"]
This issue only happen on shop page. It will show latest 50 products above filter result.
So don’t worry about short code. You can use every where without shop page.
Only need shop page blank.
You must be logged in to reply to this topic.