Home Forums Themes Support HelpDesk Color & Size Attributes missing from Cart & Order Details

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  • #35330
    2TMstudios
    Supported

    Dear we have an issue on the cart and order page, look like che topic #11115  solved with reply #11259.

    Can you tell us how you have solve this issue?

    We are using wp configurator to genrate  custom products on the shop. The product generate with this compoment,  don’t show the cart details as “size”, “colors choosen “, on cart and checkout.

    Many thanks.

    Enrico

     

     

     

    #35331

    Hello Enrico,

    Thank you for choose our theme.

    Could you send me your site url and login credentials. We need more check before give you solution.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35338
    2TMstudios
    Supported
    This reply has been marked as private.
    #35339
    2TMstudios
    Supported
    This reply has been marked as private.
    #35344

    Hello 2TM Studio,

    Please deactivate plugin WPA WooCommerce Product Bundle and copy file “cart.php” from folder plugins > Woocommerce > templates > cart to claue-child > woocommerce > cart (you need create folder woocommerce in claue-child and cart in woocommerce)

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35346
    2TMstudios
    Supported

    Ok Harry i have done… i have to clear cache i suppose.. right?

    I have to activate the child theme??

    Many thanks

    Enrico

    #35347

    Hi Enrico,

    Yes, you have to activate child theme.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35348
    2TMstudios
    Supported

    You are my angel… the only thing is not really correct is the position of the image… but if i add to cart a standard product this will become ok… have you any suggestion?

    #35361

    Hello Enrico,

    Please add below code to claue-child > style.css

    .product-thumbnail {
    	min-width: 70px;
    }
    
    .pwc-config-image.hide {
    	min-height: 100px;
    	position: relative;
    }

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35378
    2TMstudios
    Supported

    Many thanks Harry, now is better than before.

    I have another little problem with the image… but i don’t know if depends on the template.. maybe on the WP Configurator, because i see that the image composed from the choose made from the customer… do not appear ..
    If i change the class “subnet” removing it… as you can see in the screenshot attached. all seams working good…

    Any suggestion?

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    #35381

    Hi Enrico,

    The issue related to plugin, please contact to plugin author for support.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35382
    2TMstudios
    Supported

    Many thanks Harry, i have solved the problem alone… thanks for your kindly support!!

    Now, for us, you can close the ticket!!

    Thanks once again.
    Amazing support! 🙂

    Have a nice day.

    #35383

    You’re welcome Enrico!

    And have a nice day, too.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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