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    • October 2, 2017 at 7:51 pm #11115
      Spiros7

      Hello,
      after updating to your latest Gecko Theme version 1.6.0 we are facing the following issue.
      At first I would like to mention that we are using the WooCommerce Custom Product Designer plugin (so Size & Color attributes are coming from the plugin)
      If a customer adds a product from the product page, size & color attributes are missing from cart page and order details (so they do not follow the specific order).
      If the customer chooses to edit the design and goes to the designer mode of the Plugin, then everything works properly.
      So summarizing, if we have an order straight forward from the product page, we cannot see what our customer has chosen (size & color attributes missing). Unfortunately happens the same in the order page.
      Till the v1.5.1 of Gecko Theme everything worked properly.
      At this time we have rolled back to ver 1.5.1.
      Please check the attachments.

      Thanks

      Wordpress vesrion 4.8.2
      WooCommerce version 3.1.2

      Attachments:
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    • October 2, 2017 at 9:00 pm #11126
      Foster

      Hi,

      You mean this one http://take.ms/S9udP did not display in Gecko 1.6.0 or anything else?

    • October 2, 2017 at 9:46 pm #11135
      Spiros7

      Exactly

    • October 3, 2017 at 6:00 pm #11179
      Harry

      Sorry for late reply.

      Could you send us temporary admin account as private reply? We need take closer look before give you suggest.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 3, 2017 at 7:36 pm #11184
      Spiros7
      This reply has been marked as private.
    • October 3, 2017 at 9:05 pm #11186
      Foster

      Thank you, we are investigating this issue, will inform you to know the solution when possible.

    • October 3, 2017 at 9:19 pm #11187
      Foster

      Hi,
      I have upgraded to gecko 1.6.0 without any problems, please check.
      Thank you

    • October 3, 2017 at 9:59 pm #11193
      Spiros7

      Hi,
      please clear your cache and check again.
      Unfortunately the issue still persists.

      Thanks

    • October 3, 2017 at 10:07 pm #11194
      Foster

      Hi,
      I have cleared cache and try in private browser, it working normally http://take.ms/5Mrsv

    • October 3, 2017 at 10:25 pm #11197
      Spiros7

      Hi,
      this is the result from my side http://prntscr.com/gssdqr

      Are you using the Edit Design function or straight forward the Add to Cart button?
      In Designer mode there was no any problem.

      Thanks

    • October 3, 2017 at 10:40 pm #11199
      Foster

      Could you please record a video to describe your steps?

    • October 4, 2017 at 12:27 am #11205
      Spiros7

      Please check the steps here http://prntscr.com/gstz91
      Then check the cart from the mini cart http://prntscr.com/gsu0d2

      Thanks

    • October 4, 2017 at 9:11 pm #11259
      Foster

      Hi there,

      Sorry for the late, I have fixed this issue for you, please check.

      Thank you

    • October 4, 2017 at 10:18 pm #11266
      Spiros7

      Hi,
      everything works properly now!

      Thanks for your support

    • October 4, 2017 at 10:32 pm #11267
      Foster

      You are more than welcome, Please don’t hesitate to open a new ticket whenever you need help. We will be happy to assist you.

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