Home › Forums › Themes Support › Claue › Contact form not working.
Tagged: contacts, contact form
- This topic has 5 replies, 3 voices, and was last updated 6 years, 4 months ago by Harry.
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October 11, 2017 at 8:34 am #11568
We are having issues with the contact form where we are not receiving emails sent from the contact form. People are able to send it through their email provider such as yahoo or gmail directly to our email, however when they use the contact form the message does not send.
Thank you, have a nice day!
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October 11, 2017 at 11:46 am #11577
Hi,
In contact form you should set up “From” and “To” different http://take.ms/tEyhB
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
December 9, 2017 at 2:19 am #14648
Hi Harry,
I am having similar issue. User is able to successfully send the message, but the email that I get does not contain any details that the user has entered. Can you pls check/?
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December 9, 2017 at 12:33 pm #14662
Hi @Mikestar,
Please use plugin https://wordpress.org/plugins/pirate-forms/ to enable SMTP to send email.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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December 9, 2017 at 8:33 pm #14682
Thanks, Harry. I have disabled contact form and enabled Pirate Forms and its working like a charm. However I am using default PHP mode instead of SMTP. Is it possible to share SMTP setting details(example) on how to set it up?
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December 9, 2017 at 10:12 pm #14687
Hi Mikestar,
Please follow this article https://www.siteground.com/tutorials/wordpress/use-smtp/ and use this plugin to use SMTP https://wordpress.org/plugins/wp-mail-smtp/
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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