July 10, 2018 at 12:53 am #22447
Hello there, Sorry for disturb..
I have a massive problem. Please help me as soon as you can. I added 3 currencies using Claue currencies, It works perfect throughout the website everything changes when it comes to payment gateway..
Capture : This is how it appear just before I place the order (741 EURO which is equal to 3200 AED)
Capture 1: This is how it appear after I place the order (now its 3200 EURO)July 10, 2018 at 1:46 am #22454
Could you send us your site url and temporary admin account as private reply. We will check and help you solve.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioJuly 10, 2018 at 2:42 am #22455July 10, 2018 at 2:48 am #22456
Also I am planning to buy Claue Shopify theme as well. Will it be a nightmare to move my wordpress site to shopify..?July 10, 2018 at 4:01 pm #22462
We check have some issue with plugin Paytab could you please deactivate plugin Paytab and use another plugin and check again.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioJuly 10, 2018 at 5:55 pm #22478
We also update code in our plugin for currecy. Please check and let me know if the issue still there.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioJuly 12, 2018 at 2:24 am #22553
Hello I am really sorry for the late reply. I was out of my country and had no way to check the website. I will check it tomorrow and will let you know. Thank YouJuly 13, 2018 at 4:41 pm #22656
Hello I just checked it and whatever you did worked really well.. Thank You very very much for all the help.. All currencies are working perfect now Now. Thank YouJuly 13, 2018 at 10:39 pm #22669
Feel free contact us again if you need more help.
Have a nice day!
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioSeptember 8, 2018 at 1:52 pm #24531
Really sorry to disturb you again.. Recently i noticed a major issue with the payment.. It worked great early before the update(i think it worked great cause I remember seeing both selected currency and local currency in payment window). Before the update as I remember the currency changed from USD or any other currency before it goes through the payment process but now it doesn’t and the payment gateway reject the payment as it only accept local currency. I attached the message I got from payment gateway. Can you please check the message sent by payment gateway and see whether im doing something wrong or its not possible to change the currency to local currency.
NOTE: If I manage to fix this, this will most likely to be my last fix request till I renew the support 😀
Thank You…September 8, 2018 at 3:30 pm #24543
Please download attach file and delete plugin claue-addons and reinstall prev version to temporary fix.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioSeptember 8, 2018 at 4:22 pm #24553September 8, 2018 at 4:24 pm #24558September 8, 2018 at 7:39 pm #24561September 8, 2018 at 9:33 pm #24564
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