Home Forums Themes Support Claue Currency change it self Please Help

This topic contains 23 replies, has 2 voices, and was last updated by  Harry 1 week, 4 days ago.

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  • #22447

    Hello there, Sorry for disturb..
    I have a massive problem. Please help me as soon as you can. I added 3 currencies using Claue currencies, It works perfect throughout the website everything changes when it comes to payment gateway..

    Capture : This is how it appear just before I place the order (741 EURO which is equal to 3200 AED)
    Capture 1: This is how it appear after I place the order (now its 3200 EURO)

     

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    #22454

    Hi,

    Could you send us your site url and temporary admin account as private reply. We will check and help you solve.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #22455
    This reply has been marked as private.
    #22456

    Also I am planning to buy Claue Shopify theme as well. Will it be a nightmare to move my wordpress site to shopify..?

    #22462

    Hi,

    We check have some issue with plugin Paytab could you please deactivate plugin Paytab and use another plugin and check again.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #22478

    We also update code in our plugin for currecy. Please check and let me know if the issue still there.

    Best regards!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #22553

    Hello I am really sorry for the late reply. I was out of my country and had no way to check the website. I will check it tomorrow and will let you know. Thank You

    #22656

    Hello I just checked it and whatever you did worked really well.. Thank You very very much for all the help.. All currencies are working perfect now Now. Thank You

    #22669

    You’re welcome.

    Feel free contact us again if you need more help.

    Have a nice day!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24531

    Hello Harry,
    Really sorry to disturb you again.. Recently i noticed a major issue with the payment.. It worked great early before the update(i think it worked great cause I remember seeing both selected currency and local currency in payment window). Before the update as I remember the currency changed from USD or any other currency before it goes through the payment process but now it doesn’t and the payment gateway reject the payment as it only accept local currency. I attached the message I got from payment gateway. Can you please check the message sent by payment gateway and see whether im doing something wrong or its not possible to change the currency to local currency.

    NOTE: If I manage to fix this, this will most likely to be my last fix request till I renew the support 😀

    Thank You…

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    #24543

    Hi,

    Please download attach file and delete plugin claue-addons and reinstall prev version to temporary fix.

    Regards

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    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24553
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    #24558
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    #24561
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    #24564
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