Home Forums Themes Support HelpDesk Elementor, woocommerce & Cluse theme

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    • #39502
      yarn-a
      Supported

      Hello I purchased your theme recently and I love Elementor how you used on the demo theme, so I ended up purchasing the pro version of Elementor. But the problem has occurred and I don’t know what caused the problem. When I edit the product page with the Elementor, top product images, image details, description, various of the colors and shop button is missing. Basically entire

      part is missing somehow. I tried to add new product, but when I use elementor plug in, it wipes up that part again.

      Basically it only shows the bottom part that I designed with the plugin. I really want to solve this problem.

       

       

    • #39505
      Harry
      Supported

      Hi Yarn,

      Thank you for choose our theme.

      Please save the product page you build‌‌ as template https://prnt.sc/vxesdh and apply for all products https://prnt.sc/vxeu7h

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39514
      yarn-a
      Supported
      This reply has been marked as private.
      • #39515
        yarn-a
        Supported
        This reply has been marked as private.
    • #39516
      Harry
      Supported

      Hi,

      1. The issue because your product doesn’t have image in gallery. Please upload image for gallery.

      2. You can change background of overlay and opacity by add below code to Claue > Theme Otpion > General Layout > Custom CSS

      .pswp__bg {
      	background: #000;
      	opacity: 0.5 !important;
      }

      And change #000 with your color and 0.5 as opacity from 0.0 to 1.0

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39517
      yarn-a
      Supported
      This reply has been marked as private.
    • #39519
      Harry
      Supported

      Hi,

      Can you send me logi‌n credentials to check?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39524
      yarn-a
      Supported

      Hello Harry,

       

      I’m not comfortable sharing credentials since I’m working for the company. It’s not a personal page 😛 Is there any way you can help me without knowing the credentials?

       

       

    • #39525
      Harry
      Supported

      Hi Yarn,

      I’m sorry i can’t check your configure without login credential.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #39526
        yarn-a
        Supported
        This reply has been marked as private.
    • #39531
      Harry
      Supported

      Hi,

      1. Please add below code to Claue > Theme Option > General Layout > Custom CSS

      body.woocommerce #content div.product .elementor-widget-woocommerce-product-images .left div.images, 
      body.woocommerce-page #content div.product .elementor-widget-woocommerce-product-images .left div.images, 
      body.woocommerce-page div.product .elementor-widget-woocommerce-product-images .left div.images, 
      body.woocommerce div.product .elementor-widget-woocommerce-product-images .left div.images {
      	padding-left: 90px;
      }
      body.woocommerce #content div.product .elementor-widget-woocommerce-product-images .right div.images, 
      body.woocommerce-page #content div.product .elementor-widget-woocommerce-product-images .right div.images, 
      body.woocommerce-page div.product .elementor-widget-woocommerce-product-images .right div.images, 
      body.woocommerce div.product .elementor-widget-woocommerce-product-images .right div.images {
      	padding-right: 90px;
      }

      2. I help you fixed by turn off lightbox option of Elmentor in Elementor Editor’s Settings Panel > Hamburger Menu > Site Settings. https://prnt.sc/vywa5j

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39541
      yarn-a
      Supported

      Thank you so much!!

    • #39542
      Harry
      Supported

      You’re welcome!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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