Home Forums Themes Support HelpDesk How to modify the new forum “form”

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    • #40108
      intellihost
      Supported

      Hello,

      We want to use the forum as an actual forum and not ask people for site information etc. How do I remove these extra fields from the “new topic” form?

    • #40110
      Harry
      Supported

      Hi Intellihost,

      Please add below code to helpdesk-child

      remove_action ( 'bbp_theme_after_topic_form_content', 'jas_helpdesk_bbp_extra_fields' );

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40111
      intellihost
      Supported

      Thanks for replying to fast. I added the code into the functions.php file of the child them (last line), but it unfortunately made no difference. I have also added an exit; to ensure the code is read as expected, and the site did not display anything else, so the code is added to the correct page (yes, I have removed the exit afterwards and the site is operational again)

       

       

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    • #40114
      Harry
      Supported

      Hi,
      Please copy code on forum don’t copy code from email. Some character will convert other format in email.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40116
      intellihost
      Supported

      I didnt, see screenshot

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    • #40118
      Harry
      Supported

      i’m sorry i tried on parent theme it work but on child theme it not work.

      Please remove code and add below code to helpdesk-child > style.css

      .bbp-the-content-wrapper + div.bbp-template-notice.info { display: none;}

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40122
      intellihost
      Supported

      Thank you, that worked.

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