Home Forums Themes Support HelpDesk I am getting an error while installing the Claue theme

Topic Resolution: Resolved
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    • #36771
      bmerton
      Supported

      I am unable to install this plugin:  YITH WooCommerce Wishlist.

      This is the error I am getting:

      Destination folder already exists. /var/www/wp-content/plugins/yith-woocommerce-wishlist/

      Plugin installation failed.

      I have not installed any other themes or plugins other than those suggested by Claue.  This is a new wordpress account.

    • #36782
      Harry
      Supported

      Hi Bmerton,

      Please go to your FTP account /var/www/wp-content/plugins/yith-woocommerce-wishlist/ and delete folder yith-woocommerce-wishlist

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #36788
      bmerton
      Supported

      Harry – I have no idea how to do this.  I am not a developer.  Why would I need to get involved in this just after installing the theme?  Surely this should be managed by the plugin without the need for me to mess around in the back end?

    • #36792
      Harry
      Supported

      Hi Bmerton,

      I’m not sure why you have this issue. I see you are the first one have this issue after install sample data.

      I see the plugin installed and work well now. Did you fix? If issue still there, please try clear cache on your browser or send me FTP account and check in “Set as private reply”.

      I will check and help you solve problem.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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