Home Forums Themes Support Claue Icons in my woocommerce account

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    • #26593

      In your template, when you entered the account of a registered user, in the menu of your account appears each of the sections with an icon of +

      I would like to personalize the menu with my own icons.

      How can I do?

      I send you a screenshot of the section of the menu my account with the icons + that I would like to change

      Attachments:
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    • #26606

      Hi,

      Please follow this topic https://www.atomicsmash.co.uk/blog/customising-the-woocommerce-my-account-section/ and https://wpbeaches.com/change-rename-woocommerce-endpoints-accounts-page/

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #28598
      This reply has been marked as private.
    • #28600

      Hi,

      Could you please send me your site url and temporary admin account as private reply?

      I will check and help you solve the issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #28601
      This reply has been marked as private.
    • #28602
      This reply has been marked as private.
    • #28607

      Hi,

      I fixed issue on your site.

      Please check.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #28633
      This reply has been marked as private.
    • #28635

      Hi,

      We fix on our theme and included in the next update.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #29036

      Good afternoon, I am writing you for the next question.

      I would like to do seo for the claue categories, for this I would have to write a good description of each category, the problem is that when I write a long description it appears above in the header of the page making the visibility of the products difficult.

      I send you a screenshot.

      Is there any option so that this description does not appear but is valid for SEO?

      Attachments:
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    • #29040

      Hi,

      Please try below code

      .archive .page-head p {
      	height: 0;
      	width: 0;
      	opacity: 0;
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #29041

        Could you tell me what file and route please?

    • #29042

      Please add in Claue > Theme Option > General Layout > Custom CSS

      .archive .page-head p {
      	height: 0;
      	width: 0;
      	opacity: 0;
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #29043

      I just put the code in the indicated section but it does not work, I pass a capture of the code put

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    • #29045

      Hi,

      Please keep the code in English same i give you, don’t change code to any other language.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #29239
      This reply has been marked as private.
    • #29241
      This reply has been marked as private.
    • #29253

      Hi,

      1. Please try these plugin https://wordpress.org/plugins/yith-woocommerce-review-reminder/ or https://automatewoo.com/blog/automated-woocommerce-review-reminders-rewards/

      2. Please add custom code

      .comment-respond  #privacy_policy {
      	width: auto;
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #29254
      This reply has been marked as private.
    • #29256

      Please add to Claue > Theme Option > General Layout > Custom CSS

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #29257
      This reply has been marked as private.
    • #29361
      This reply has been marked as private.
    • #29366

      Hi,

      Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .post-meta .author, .post-author {display: none;}
      .post-meta span:not(:last-child) {
      	color: transparent;
      	margin-left: -16px;
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30404

      good afternoon

      I’m thinking about migrating my online store from wordpess to magento.
      I bought your theme (claue) for wordpess and I would like to buy your theme (claue) for magento.

      My question is?

      Would it be possible to export all the data of my topic from wordpess claue to magento?

      Export data as, Example: users, orders, products etc

      Would it be possible?

      Thank you

    • #30408

      Hi Mikelare,

      I’m do not have much experience with Magento. Please follow this topic https://bsscommerce.com/blog/woocommerce-to-magento-migration-tips/ hope this can help you or contact Claue Magento team.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30630

      Very good afternoon, updated the template to the latest version and a few more plugin.

      After this, the following happens to me.

      1-I add several products to the cart
      2 the products are in the cart.

      when I browse the web when I change pages, the products disappear from the cart for a few seconds and then reappear

      Could you help me?

      I share the link so you can see for yourself

      https://mepongoflamenca.com

    • #30632

      Hi,

      I’m not sure which cause issue, please try deactivate plugin one by one and check again.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30688

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>Muy buenos dias</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>¿Podrías ayudarme con esto?</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>En cada variación de un producto le permite poner</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>1- Cantidad del inventario.</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>2- Descripción, y en la descripción le permite poner un comentario.</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>Una vez configurada, en el archivo del producto, la descripción aparece primero y luego la cantidad de inventario</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>Me gustaría, si es posible, que en primer lugar aparezca la cantidad de inventario, y en segundo lugar el comentario,</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>¿Cómo podría hacerlo?</span></span>

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>Paso una captura de pantalla del archivo del producto para que pueda ver mejor lo que explico</span></span>

       

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    • #30690

      Very good days
      Could you help me with this?

      In each variation of a product allows you to put

      1- Inventory quantity.

      2- Description, and in the description allows you to put a comment.

      Once configured, in the product file, the description appears first and then the inventory quantity

      I would like, if possible, first to show the amount of inventory, and secondly the comment,

      How could I do it?

      I pass a screenshot of the product file so you can better see what I explain

      Attachments:
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    • #30693

      Hi,

      These fields control by code in file variation.php in plugins > woocommerce > template > single-product > add-to-cart and can’t override in child theme.

      It only way you edit in directly in plugin. And backup file before update plugin WooCommerce.

      Please open file variation.php in plugins > woocommerce > template > single-product > add-to-cart

      and move code

      <div class="woocommerce-variation-availability">{{{ data.variation.availability_html }}}</div>

      to above

      {{{ data.variation.variation_description }}}

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31090

      Very good afternoon, I have a query.

      I have a subcategory already created, assigned to a parent category

      I would like to modify this subcategory, so that it does not have any parent category, that is, convert this subcategory into a main one, but it does not leave me.

      How can I do it?

    • #31095

      Hi,

      Please edit this category and in Parent category field choose None http://prntscr.com/nmmrg2

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31516

      Very good days.

      I have updated the web template to the latest version v1.5.7

      This update told me that I had to update other add-ons for its proper functioning

      Once the template is updated, the following happens to me.

      I go to my products on woocommerce from the WordPress administrator.

      when I give it to edit a product, I’ll open the editing page, but it gets stuck and does not allow me to modify it.

      This does not happen in all products, only in some,

      Could you help me with this?

      Thank you

    • #31519

      Hi,

      Please try clear cache of your site and cache of browser and check again.

      If issue still there, please send me the link of product have issue. We will check and find solution.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31520

      It’s not a problem with the cache.

      I have deleted the cache from the admin with the plugin (clear cache) and plugin (autoptimice), and the web browser is not, since I always browse from incognito window

      It has to be something else.

      If you wish, I check all the products and send you the links.

      Only this happens, when I go to edit product from the administrator, if I give to see product, I can see it perfectly, even allows me to buy that product from the web

    • #31521

      Of 97 products that I have in my store these are the links in which the problem happens to me

      in some of these links, when I give it to edit the product it is left as if thinking and jammed, and there is no way to load the editing page

      other of them it costs to load, but in the end it loads

      WEB LINKS:

      https://mepongoflamenca.com/wp-admin/post.php?post=9582&action=edit
      https://mepongoflamenca.com/complementos-flamencos/pendientes-de-flecos/

      https://mepongoflamenca.com/wp-admin/post.php?post=8537&action=edit
      https://mepongoflamenca.com/vestuario-de-baile/falda-de-baile-con-volantes/

      https://mepongoflamenca.com/wp-admin/post.php?post=9269&action=edit
      https://mepongoflamenca.com/trajes-de-flamenca/vestido-de-flamenca-corto/

      https://mepongoflamenca.com/wp-admin/post.php?post=8815&action=edit
      https://mepongoflamenca.com/vestuario-de-baile/falda-flamenco-terciopelo/

      https://mepongoflamenca.com/wp-admin/post.php?post=8694&action=edit
      https://mepongoflamenca.com/vestuario-de-baile/falda-para-bailar-flamenco/

      https://mepongoflamenca.com/wp-admin/post.php?post=8691&action=edit
      https://mepongoflamenca.com/bolsos-flamencos/bolso-de-algodon/

      https://mepongoflamenca.com/wp-admin/post.php?post=8674&action=edit
      https://mepongoflamenca.com/vestuario-de-baile/falda-bata-de-cola/

      https://mepongoflamenca.com/wp-admin/post.php?post=8669&action=edit
      https://mepongoflamenca.com/bolsos-flamencos/bolso-made-in-spain/

      https://mepongoflamenca.com/wp-admin/post.php?post=8637&action=edit
      https://mepongoflamenca.com/trajes-de-flamenca/falda-de-flamenco-negra/

      https://mepongoflamenca.com/wp-admin/post.php?post=8615&action=edit
      https://mepongoflamenca.com/camisas-flamencas/camisa-flamenca-plumeti/

      https://mepongoflamenca.com/wp-admin/post.php?post=8607&action=edit
      https://mepongoflamenca.com/camisas-flamencas/camisa-flamenca-mujer/

      https://mepongoflamenca.com/wp-admin/post.php?post=8566&action=edit
      https://mepongoflamenca.com/vestuario-de-baile/bata-de-cola/

      https://mepongoflamenca.com/wp-admin/post.php?post=8533&action=edit
      https://mepongoflamenca.com/camisas-flamencas/camisa-flamenca-negra/

      https://mepongoflamenca.com/wp-admin/post.php?post=8529&action=edit
      https://mepongoflamenca.com/trajes-de-flamenca/traje-de-flamenca-rojo/

    • #31522

      Can you send me login credentials as set as private reply.

      I can’t access your site with old account.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31524
      This reply has been marked as private.
    • #31530

      Hi,

      Please try deactivate plugin one by one. I check but not find which cause issue.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31685
      This reply has been marked as private.
    • #31686

      Hi,

      I see you install plugin yith-woocommerce-pdf-invoice-premium.

      Do you have license for premium version?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31688
      This reply has been marked as private.
    • #31691

      which version of YITH WooCommerce Ajax Product Filter on your site? I’ve just update this plugin to 3.6.4 on my test site it still work well.

      If you have license of this plugin, please contact with plugin author.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31693
      This reply has been marked as private.
    • #31694

      Hi,

      The version of plugin we recommend is free version and it doesn’t ask license. You can use free version without license if you not want more advance features.

      Did you try deactivate plugin yith-woocommerce-pdf-invoice-premium and install plugin YITH WooCommerce Ajax Product Filter. Maybe it conflict when one plugin has license and one plugin is free.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #33241
      This reply has been marked as private.
    • #33244

      Hi,

      I’m not sure this issue related to device, did you check on other Android device?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34200

      Hello, good afternoon, I have a problem and I don’t know how to solve it.

      The problem is concerning the cache.

      My store is mounted in Spain and the products are with taxes included.

      but in some area of Spain such as islands there are no taxes, as in other countries,

      therefore in Spain I have it with taxes but in other places without taxes.

      The problem is that when a user selects an area without taxes, he saves it in the cache and, after that, he returns to the area with taxes, the template goes crazy and shows products with taxes and others without taxes.

      Is there any way to exclude shipping areas or taxes from the cache?

      ho another way to solve this?

    • #34203

      Hi Mikelare,

      Please go to WooCommerce > Settings > General > Default customer location > Geolocation (with page caching support)

      By the way, your support expired. Could you please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us continue develop new features and improve our theme.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #34400
        This reply has been marked as private.
    • #34213

      Please try remove code

      add_action( 'wp_enqueue_scripts', 'sk_load_stickybits' );
      function sk_load_stickybits() {
          wp_enqueue_script( 'stickybits', get_stylesheet_directory_uri() . '/js/jquery.stickybits.min.js');
          wp_enqueue_script( 'stickybits-init', get_stylesheet_directory_uri() . '/js/stickybits-init.js');
      }

      I see you add code to call file js but the files not include in child theme.

      If issue still there, please try remove code

      `if ( wp_is_mobile() ) {
      // Header Sticky
      $data[‘header_sticky’] = cs_get_option( ‘header-sticky’ );

      }`

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34401
      This reply has been marked as private.
    • #34403

      Thank you so much!

      Feel free to contact us again if you need more help.

      Have a great day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34428
      This reply has been marked as private.
      • #34429
        This reply has been marked as private.
    • #34430

      Hi,

      Please try clear cache on Firefox browser or open on New Private Window.

      I tried the account you sent but can’t access your site.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #34481
        This reply has been marked as private.
    • #34431
      This reply has been marked as private.
    • #34435

      Hi Mikelare,

      I enable minify css, js and combine css js on your live site. It now ok on Firefox on MacOS. Could you please check.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #34438
        This reply has been marked as private.
    • #34439

      Hi,

      If you select “Optimize CSS delivery” option you have to create Fallback critical CSS and put in the field https://prnt.sc/px574x if the option make the site load badly. I recommend don’t use this or contact to plugin author supporter.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #34446

        Ok, Thank you very much and very kind.

        It has been very helpful, thanks

    • #34465
      This reply has been marked as private.
    • #34468

      Hi Mikelare,

      Please try follow this https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/ https://docs.woocommerce.com/document/setting-up-eu-vat-rates-for-digital-products/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34476
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    • #34479

      I think it is not a problem of my configuration since in almost all countries it works well and the configuration is the same for everyone

    • #34480

      Hi,

      I’m not sure the issue, i search and see someone have problem when setting Geolocate (with page caching support)

      Please try deactivate plugin WP Rocket and change setting of Default customer location to Geolocate.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34490

      Hi,

      The issue related to plugin WP Rocket, please try contact to plugin author team.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34492

      I don’t think the problem is with the WP-Roket add-on and I explain why.

      1 I have uninstalled the add-on and the same thing happens, if you uninstall it it would not have to happen.
      2 only happens on the page (store menu tab), if I make a change to a product, I change it on all sites except in the store tab.

      3 I uninstalled WP-Roket and installed other cache plugins and the same thing still happens

    • #34493

      Hi,

      I check again and see you set product with tax include tax, please change price to without tax https://prnt.sc/pyyxrp

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34494
      This reply has been marked as private.
    • #34495

      When you set up tax include it will show price with tax not the price you put.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34496
      This reply has been marked as private.
    • #34497
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34498
      This reply has been marked as private.
    • #34499

      Are you using CDN cache? Like Cloud Flare cache?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34500
      This reply has been marked as private.
    • #34501
      This reply has been marked as private.
    • #34502
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34503

      Of course, this is how it works, you are testing it as a connected administrator user, that way it works even with the wp-Rocket plugin

      https://www.loom.com/share/6499e0e4bfb54552b5d8bba930d9de05

    • #34504
      This reply has been marked as private.
    • #34505

      Hi,

      I check again and see it issue of browser’s cache. Please try use this plugin https://wordpress.org/plugins/prevent-browser-caching/ to fix.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35455
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    • #35458

      Hi,

      1. Please go to Dashboard > WPAddon > Variation Swatch > Show Image Swatch on Product Listing > On https://prnt.sc/re89pq

      2. Edit code in plugins > wpa-woocommerce-variation-swatch > includes > wcvs-template-hooks.php

      and change code at line 101 to 109

      From

      if ( ! empty( $image_custom ) ) {
      	$image = $image_custom;
      }
      						
      if ( $image && $show_image == 'yes' ) {
      	$style = 'background-image: url( ' . esc_url( $image ) . ' )';
      } else {
      	$style = 'background: ' . esc_attr( $color ) . ';';
      }

      to

      if ( ! empty( $image_custom ) && $show_image == 'yes' ) {
      	$image = $image_custom;
      }
      						
      if ( $image ) {
      	$style = 'background-image: url( ' . esc_url( $image ) . ' )';
      } else {
      	$style = 'background: ' . esc_attr( $color ) . ';';
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #35459
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