Tagged: install theme
July 16, 2016 at 10:02 am #57
Once you purchase the theme from themeforest, you’ll be able to load 2 file type.
- All Files and documentation
- Installable WordPress Theme File
If you select to download all files and documentation ( the zip name will be themeforest-xxx-xxxxx.zip ), you have to extract it out ( to get themename-vxx_xx.zip file ) before installing it to wordpress system.
Install theme via WordPress Dashboard
- Go to ‘Appearance > Theme’ section
- Click ‘Add New’ and select the ‘Upload’ option
- Upload the zip file
- All Done 🙂
Install theme via FTP
- Access to the file on your server using ftp editor program
- Go to ‘wp-content/themes’ folder
- Extract the zip file and put the themename-vxx_xx folder there
- Go to ‘WordPress Dashboard > Appearance > Theme’ section to activate the theme
- All Done 🙂
After you install the theme, there’ll be a list of suggested and recommended plugins at the top of the wordpress dashboard.
If you already hide it out, you can go to ‘Appearance > Install Plugins’ section instead too.November 17, 2016 at 1:20 am #769waqsajazSupport Expired
I am facing problem in activating “Helpdesk Addons” while installation was ok. kindly let me know whats the issue in itNovember 17, 2016 at 10:47 am #777
Thank you for purchase, we move your topic to correct forum at http://support.janstudio.net/forums/topic/bug-with-helpdesk-addons/
Can you reply us in new topic and send us temporary admin account as private. We will take a look and help you solve your problem.
Thanks & best regards!August 12, 2017 at 8:18 pm #8176NickspainSupported
hi I am having problems loading sample date for the different sample themes.
i have uploaded the plugins and activated them all
the problem i have is that they do not show under appearances . so i can’t select a shop version .
Attachments:You must be logged in to view attached files.August 12, 2017 at 8:22 pm #8180NickspainSupported
sorry you want me to do something ?August 12, 2017 at 9:58 pm #8186
Thank you for choosing our theme.
Now you import sample data by navigate to Dashboard > JanStudio > Install Sample Data.
Best regardsAugust 16, 2017 at 11:16 pm #8328curiousworldSupported
I have tried this and it is not working. I have installed via zip on my local wordpress site – dev site – and my actual online site and each time the zip fails saying can not find Style sheet! really frustrating. I have then tried the FTP option but the file you refer to is not there. I have found a zip in the zip which I have unpacked and added but still nothing but a blank site. After 2 hours of what feels like banging my head against a brick wall I have had to go for the $50 Install option which I am really fed up with. With other templates I have bought through Theme Forest there has been a simple zip install with no problems.
NB: regarding help, if this is the incorrect point to raise my issues, where do I go to raise it. Thanks againAugust 16, 2017 at 11:35 pm #8330
If you install on the online site, please give me a temporary admin account, Our team will take a look and help you solve
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