My dashboard is not capturing the traffic analytics and when I contacted the Shopify support I have got the below response.
I’m reaching out in regards to an issue you’re facing with your Shopify analytics. It appears that you’re using custom or third party scripts in the <head> </head> section of your theme which is preventing Trekkie from deploying properly. I don’t see it rendering on the network on the storefront, which means that data won’t get collected accurately if scripts prior to Trekkie’s loading blocks it. Trekkie is what is used to deploy your UA tag, FB pixel, and Shopify’s own analytics.
I would suggest speaking with your front end developer about removing these scripts and testing which is the culprit as we are not able to advise you on that.
Please check that is there any code used by claue in the <head> causing this problem?
Hello.. I think I may have the same, or a very similar, issue. Were you able to get a solution for this?
I have recently installed the theme in my Shopify store, and after installation my Shopify analytics now show no traffic what-so-ever. I believe the FB Pixel got disconnected in the process as well. After working through FB, re-activating, and manually adding the Pixel code to the <head> it seems to have fixed that issue at least, but it has not done anything to correct the Shopify dashboard. Is there a step of the installation that I missed that had info on this?