Issues getting my site to look the same

[Cairs_nic]

Hi,

I recently was not able to get back into my site due to an internal error that prevented me from getting back into my site today. I spoke to my web host, Go Daddy, and they managed to get me back in by disabling all of the plugin’s in my site. So I’ve now reactivated all of the plugin’s, one by one, and my site still looks all messed up. I’m not sure what else to do to get it looking the way it did before. Can you please help me out?

Just so you know this is the error that first caused the issue with my site.:

Fatal error: Cannot redeclare vclnqdz() (previously declared in /var/www/wp-content/mu-plugins/mcqprlvf.php:2) in /var/www/wp-content/mu-plugins/mcqprlvf.php on line 2

 

 

[Harry]

Hi Cair_nic,

Please go to your FTP and navigate to folder /var/www/wp-content/mu-plugins and delete file “mcqprlvf.php”

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Cairs_nic]

This reply has been marked as private.

[Harry]

Hi Cair_nic,

Please try delete all folder mu-plugins and please go to folder wp-content > plugins and remove folder “js_composer” and after that go to Appearance > Install plugins to install Visual Composer plugin

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Cairs_nic]

This reply has been marked as private.

[Harry]

Hi,

Please CHMOD folder gd-system-plugin to 777 and try delete it.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Cairs_nic]

Do you have specific instructions you can provide me with on how to do this please? Thanks.

[Harry]

Please follow this video

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Cairs_nic]

This reply has been marked as private.

[Cairs_nic]

Hi,

I spoke to yet another Go Daddy rep today…they managed to get an older version of my site back up. I lost quite a bit of new work but there’s nothing I can do about that now. Just so you know this is what she did to fix it:

She renamed the mu-plugins which was causing the issue.
Then resubmitted the account new file is created.

And as for the internal links she renamed the htaccess file and saved the
permalinks, then it worked. New htaccess file was created.

[Harry]

Is your issue resolve after Goddady supporter did?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Cairs_nic]

Hi,

Yes it seems that my site is back to normal again. Thanks.

[Author]

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