Jquery scripts fail / slow frontpage

This topic has 21 replies, 2 voices, and was last updated 6 years, 3 months ago by BANG.

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- January 13, 2018 at 10:10 pm #16049
  
  BANG
  
  Dear support,
  
  We have a problem with our shop.
  
  The last couple of days, we get an jquery script fail / slow loading on phone and tablet, also very slow on Computer.
  
  Hope you can help.
  
  Thank you 🙂
- January 13, 2018 at 10:22 pm #16052
  
  Harry
  
  Hi,
  
  Did you install any new plugin? Please try to deactivate or go to FTP to delete plugin
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 13, 2018 at 10:31 pm #16053
  
  BANG
  
  Hi Harry,
  
  We have only updates plugins.
  
  On tablet we get the warning: Script: https://xxxxx.xx/wp-include/js/jquery/jquery.js?ver=1.12.4:3
- January 13, 2018 at 11:09 pm #16057
  
  Harry
  
  I can’t access your site. It said “The connection has timed out”. It hard for me to check
  
  Could you ask hosting support to check log.
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 13, 2018 at 11:32 pm #16060
  
  BANG
  
  This reply has been marked as private.
- January 13, 2018 at 11:38 pm #16061
  
  Harry
  
  This reply has been marked as private.
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 13, 2018 at 11:56 pm #16062
  
  BANG
  
  This reply has been marked as private.
- January 14, 2018 at 4:20 am #16069
  
  BANG
  
  Hi Harry,
  
  Your IP is now wishlisted.
  
  Hope you can help!
  
  Thank you.
- January 14, 2018 at 6:53 am #16071
  
  Harry
  
  Hi,
  
  1. For translate please go to Loco Translate > Theme > Claue > Select your language > Sync and try translate again http://take.ms/uhnXa
  
  2. I checked your site but don’t see any error with script could you try clear cache on ipad and check again.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 14, 2018 at 4:12 pm #16079
  
  BANG
  
  On Loco Translate – every thing is correct 🙂
  
  But it still dosn’t translate the string.
  
  It’s not all the time the error will popup, but the site is very slow : https://gtmetrix.com/reports/lekirk.dk/uQEuMCLN
  
  It’s it possible to solve that?
  
  Thanks.
- January 14, 2018 at 5:14 pm #16084
  
  Harry
  
  Hi,
  
  1. The issue because your images bigger. Please go to WooCommerce > Settings > Products > Display and change Catalog Image size to 270×270 after that go to Tools > Regenerate Thumbnail to rebuild images.
  
  2. You need optimize your images before upload or you plugin to optimize.
  
  3. Could you try re-translate the text and save after sync.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 14, 2018 at 6:30 pm #16088
  
  BANG
  
  It’s got better 🙂
  
  But still there are a lot of jquery requests. https://gtmetrix.com/reports/lekirk.dk/T9rrsZ3B
  
  I’ve tried the translate, it’s still the same.
- January 14, 2018 at 11:34 pm #16093
  
  Harry
  
  Hi,
  
  1. Please use plugin Autoptimize and Super Cache for javascript.
  
  2. Please give me account i will help you check translate text.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 15, 2018 at 12:36 am #16109
  
  BANG
  
  This reply has been marked as private.
- January 15, 2018 at 10:58 am #16114
  
  Harry
  
  Hi,
  
  1. I help you made the translate done.
  
  2. To improve your site you need refer this https://kinsta.com/knowledgebase/remove-query-strings-static-resources/ and use a plugin to optimize images https://tinypng.com/
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 16, 2018 at 4:26 am #16157
  
  BANG
  
  Perfect – thank you 🙂
  
  Next little problem, some of the content and the spacing are huge on IE.
  Do you have a fix?
  
  Works fine on Chrome, FireFox etc.
- January 16, 2018 at 6:28 pm #16171
  
  Harry
  
  Could you take a screenshot about issue.
  
  Thanks
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 16, 2018 at 7:41 pm #16173
  
  BANG
  
  Hi Harry,
  
  I have a bigger problem.
  
  The payment gateway dosent get the transaction ID.
  
  “No transaction ID was found for order 8505”
  
  Do you know how we can fix this?
  
  I’ve attached the screenshot
  
  Thanks 🙂
  
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- January 16, 2018 at 11:24 pm #16194
  
  Harry
  
  Hi,
  
  The screenshot about trending products section. For orders you can see payment method in total columns
  
  http://take.ms/eCPw5
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 17, 2018 at 12:56 am #16200
  
  BANG
  
  I have fixed the payment issue, the fail where on the Autoptimize plugin.
  
  But I have still issues with IE, not all content are showing.
- January 17, 2018 at 1:21 am #16201
  
  BANG
  
  I have noticed its when the slider is activates in grid mode, then it dosent work in IE.
- January 19, 2018 at 12:42 am #16299
  
  BANG
  
  Hi Harry.
  
  Do you have a solution for the IE?
  
  Thanks.
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