Home Forums Themes Support Claue Jquery scripts fail / slow frontpage

This topic contains 21 replies, has 2 voices, and was last updated by  BANG 2 months ago.

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  • #16049

    Dear support,

    We have a problem with our shop.

    The last couple of days, we get an jquery script fail / slow loading on phone and tablet, also very slow on Computer.

    Hope you can help.

    Thank you 🙂



    Did you install any new plugin? Please try to deactivate or go to FTP to delete plugin


    Hi Harry,

    We have only updates plugins.

    On tablet we get the warning: Script: https://xxxxx.xx/wp-include/js/jquery/jquery.js?ver=1.12.4:3


    I can’t access your site. It said “The connection has timed out”. It hard for me to check

    Could you ask hosting support to check log.

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    Hi Harry,

    Your IP is now wishlisted.

    Hope you can help!

    Thank you.



    1. For translate please go to Loco Translate > Theme > Claue > Select your language > Sync and try translate again http://take.ms/uhnXa

    2. I checked your site but don’t see any error with script could you try clear cache on ipad and check again.

    Best regards


    On Loco Translate – every thing is correct 🙂

    But it still dosn’t translate the string.

    It’s not all the time the error will popup, but the site is very slow : https://gtmetrix.com/reports/lekirk.dk/uQEuMCLN

    It’s it possible to solve that?




    1. The issue because your images bigger. Please go to WooCommerce > Settings > Products > Display and change Catalog Image size to 270×270 after that go to Tools > Regenerate Thumbnail to rebuild images.

    2. You need optimize your images before upload or you plugin to optimize.

    3. Could you try re-translate the text and save after sync.

    Best regards


    It’s got better 🙂

    But still there are a lot of jquery requests. https://gtmetrix.com/reports/lekirk.dk/T9rrsZ3B

    I’ve tried the translate, it’s still the same.




    1. Please use plugin Autoptimize and Super Cache for javascript.

    2. Please give me account i will help you check translate text.

    Best regards

    This reply has been marked as private.


    1. I help you made the translate done.

    2. To improve your site you need refer this https://kinsta.com/knowledgebase/remove-query-strings-static-resources/ and use a plugin to optimize images https://tinypng.com/

    Best regards

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