Home Forums Themes Support Gecko Load time over 10 seconds for the site

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    • #972

      My site is hosted here on the development server



      Load time is too long.  PLease check and help me out.

      Here is the load time snapshot



      Before purchasing I checked the load time of the theme demo which was around 3-4 seconds and this was the main reason of buying the theme.

      Please help me out

    • #974


      Thanks for purchase our theme. For this case the speed of web depends to many things, Not only theme. You can read this article to speed-up your website


    • #979

      Yes I know speed depends on many things but so far I have not done any major changes like product upload or so and page size is still around 3.5 MB


      so there is no way of getting load time higher than 10 seconds. also we are not using any new plugins or anything.

      Its seems like an issue in the theme code I believe. Load time is main concerned for me that’s why I purchased this theme.

      If this I am getting  a load time like this I would need to complain Envato and would like to go for a refund.




    • #980


      Can you send us your temporary admin account as private reply. We will take a look and help you solve your case.


      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #981
      This reply has been marked as private.
    • #982

      I checked and saw you add “awesomeAnalytics”, we have option for you can add custom js in JanStudio > Theme Option > General Layout > Custom JS

      So you should remove code below, and we continue check your site


      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #983

      Can you remove the code yourself? Are you sure this is causing the issue? As I added this code yesterday and even before that load time was so high?

    • #984

      I removed the code from there. Can you please check the issue now?

    • #985


      We will make some tips to optimize your site, If everything we do need to confirm from you, it will take them a lot of time. So we will inform you after we finish it. Let me know your opinion.


    • #987

      Yes, that’s fine. Any idea how long it will take?


      I am still very confused why the site is working damn slow on our server and working well on yours

      I haven’t even completed the site as its in design phase and made only few changes in your theme after importing demo content.

    • #992

      Optimize done, please check. This is the result


      If you want optimize more, please make it on your server. Maybe it get the better results

    • #994

      It looks better than before but have you changed the header design? Menu/social/Icons and all sort of stuff was in top header bar? also few menu links are missing?

    • #995


      I don’t change any content on your site, can you please check again

    • #996


      Please check this

    • #997

      It is strange, let me to check again

    • #998


      How did you do it? edit in our core theme ?

    • #999

      Yes, My designer edited in the core theme.

    • #1000

      We highly recommend you and your team DON’T edit anything in our core theme, because it will be lost when you update to new version. If you want to change layout please do it in child theme.

      For this case, can you please ask your designer to make it again. Because you have updated to new version

    • #1034


      Your main issue is that your images are taking way to long to load…

      And seeing how the image sizes are small for example a 113.3KB takes 3.65 seconds to load tells me that your hosting provider is garbage.

      If you want to speed up this website get better hosting preferably dedicated wordpress hosting such as wpengine.

      I have the same theme for my ecommerce website and i have 1 second load times.

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