January 10, 2018 at 12:57 pm #15907
I am creating variations for my product because different color have different price. However, I discovered big problem of the variation with this Claue theme because
- I can’t upload the image for the new colors. From Attributes>Color>I added new colors because the colors I have to use are not available in existing list. But, when I click upload the image for the new color, there is nothing happened.
It’s very important that I have to upload the picture because, if I can’t, my customers will not be able to understand in the listing because it will be blank just like this.
And, another problem I found is that I can’t upload any image for product gallery of the new colors too. When I clicked at the “Add product gallery images”, it will move to top of the page but there is nothing happened after that too.
Is it has anything to do with the fact that when I click at “Variation Swatch” there is an error message saying “mywebsite.com/wp-content/plugins/wpa-woocommerce-variation-swatch/includes/admin/class-wcvs-metabox.php on line 283”?
So, please let me know how to fix this problem as soon as possible. It is very urgent.
Thank youJanuary 10, 2018 at 1:15 pm #15908
Another thing is that when I added Attributes, there will be an extra tab of “Additional information” in my custom tabs after the product image.
But, I don’t want to have this tab because it’s useless. Then, please tell me how can I get rid of it too.
Thank you.January 10, 2018 at 1:17 pm #15909
Could you send us your site url and admin account. We will take a look and help you solve your issue.
ThanksJanuary 10, 2018 at 1:26 pm #15910
Hello, I can finally added color via your video I found on other post. http://janstudio.net/claue/document/#create-attributes
So, please help me fix the rest of the problems instead.
Thank you.January 10, 2018 at 1:28 pm #15911
Yes, you can do follow the video in our document. If you can’t upload i think the issue related to PHP version. We need you site information to closer check.
ThanksJanuary 10, 2018 at 3:36 pm #15912January 10, 2018 at 5:10 pm #15915
Hi, for addition information tab please follow this screenshot https://monosnap.com/file/GJJBpcvAgDHA8e1E9zgCDPH2mL4Odf#
Best regardsJanuary 10, 2018 at 7:57 pm #15919
At the moment, I found 4 major problems with your theme, so, I really hope you will be able to help me fix these issues so this beautiful Claue theme will be the super perfect theme for all of your customers. And, it’ll be the best theme ever for WooCommerce. OK, let’s see what I found.
1. Custom tabs
When I created new tabs and put all of the information in it, I already clicked “SAVE TABS” because I want to use these tabs again in the next product. But, when I clicked “Add a saved tab” to load the tabs I have created previously, there is the message saying “No saved tabs were found”.
And, when I go to “Custom Product Tabs for WooCommerce | Saved Tabs” I found that there is nothing in there too. So, it seems like all the tabs that I have saved are not really saved. But the tab is still exist in the product that I created it and it’s visible on the “PREVIEW” too. I really don’t know why? So, if this issue wasn’t fix by you, I will not be able to use it on the next
2. Product tags,
If I set the “PRODUCT DATA” as “VARIABLE PRODUCT” in Edit Product page, after I finished editing the product and click “SAVE DRAFT” the tags that I have entered earlier will disappear from the “Edit product” page. But, the tags are still visible in “PREVIEW”. Moreover, I will not be able to add more new tags in “Edit product” page after that too. I can’t even click at “Choose from the most used tags”.
But, this problem will not occur if I set the “PRODUCT DATA” as “SIMPLE PRODUCT”. It’s very strange.
And, this problems with variation is the real pain here. Actually, what I want from this variation is that I want to let my customers choose the color that they want. But, the pictures must be the same for every color because I have pictures of the original color only. The problem I found is that I can’t upload any image for product gallery of each color. Actually, there is a box to let me upload the product gallery but when I clicked at the “Add product gallery images”, it will bounce at the top of the page but there is nothing happened after that.
However, I managed to solve this problem by myself by created the new “Attribute” and the color options are now in drop down menu instead. By using this new attribute, I’m pretty OK with it. But, if you can create “COLOR ATTRIBUTE” that won’t change the pictures that’ll be perfect. Because, I think it’ll be best if my customers can see the color even just a bit.
And, I’d like to ask you why I got an error message in the “Variation Swatch” section. There is a message saying
mywebsite.com/wp-content/plugins/wpa-woocommerce-variation-swatch/includes/admin/class-wcvs-metabox.php on line 283
So, I believe there must be something wrong, right?
4. Additional Information Tab
Another problem that I found is that when I added “Attributes” like “COLOR”, there will be an extra tab of “Additional information” in my custom tabs on the product listing page. But, I kinda don’t want to have this tab on my product page because it’s very useless. Then, please tell me how can I get rid of it too.
About the php details of my website, it is as below
I just checked the php details for you.
Version information: 4.3.8, latest stable version: 4.7.7
Server: Localhost via UNIX socket
Server type: Percona Server
Server version: 5.5.51-38.2 – Percona Server (GPL), Release 38.2, Revision 727
Protocol version: 10
Server charset: UTF-8 Unicode (utf8)
Is everything ok?
Thank you so much and I hope you can help me fix this issue soon my friend : )
Finally. So, please help me fix these 4 big issues that I found with this awesome CLAUE theme that you have invented with your heart and soul. I believe in your guys : D
Thank you in advance.January 10, 2018 at 10:30 pm #15925
1. I tried on my local it still work well with save tab
2. I checked on my local it still work well
3. On my local doesn’t see this issue.
4. To hide addition information tab please follow this screenshot https://monosnap.com/file/GJJBpcvAgDHA8e1E9zgCDPH2mL4Odf#
It better if you give us your site url and admin account to closer check and please go to Dashboard > WooCommerce > Status and give us information about PHP and mySQL version.
ThanksJanuary 11, 2018 at 12:45 pm #15954January 11, 2018 at 1:59 pm #15963
2. We will discuss with plugin author to improve this plugin
3. You should upgrade mySQL too
4. Please change in WooCommerce > Settings > General and follow this screen shot http://take.ms/TjubY
Best regardsJanuary 11, 2018 at 3:31 pm #15965January 11, 2018 at 5:07 pm #15968
1. I will discuss with plugin author about color swatches
2. I don’t know why mySql 5.6 for expensive package. For a long plan please compare with other hosting provider (siteground, hawkhost, wpengine)
3. I dont havr to install.
Best regards!January 11, 2018 at 5:41 pm #15973January 11, 2018 at 6:23 pm #15976
I’m not sure but the plugin you said doesn’t accept Ajax add to cart, you have to disable ajax in WooCommerce > Settings > Product > Display > Add to cart behavior and uncheck 2 last fields
You must be logged in to reply to this topic.