Home Forums Themes Support Claue-Shopify Product Page Showing All Product Variant Images

This topic contains 5 replies, has 2 voices, and was last updated by  Foster 2 months, 2 weeks ago.

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  • #30118
    joebrick
    Supported

    Hello,

    My store sells apparel products which have Color, Size, and Gender variations. On the product pages it shows a thumbnail for every variation so for example it shows 5 white shirts, 5 black shirts, 5 gray shirts, etc. It does this since each white shirt come in 5 size options so its treating each one as it own individual product to show.

    I would like for it to only show each color only once. It is not providing a very good user experience showing so many duplicate images.

    Is there any fix for this issue?

    Thanks in advance for your help!

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    #30159

    Hi,

    Sorry for the late response. I have sent you a store access request, please check and approve so I can take a deeper look at this issue and help you solve.

    Thank you

    #30166
    joebrick
    Supported

    Hello,

    Thank you! I have granted access. Please let me know if you need anything else from us. Thanks again for your assistance!

    #30189

    Hi Joe,

    Please see this image to see the solution

    https://www.evernote.com/l/AW4056wKPIJISoiOrZSo74VoJLKRD-y7kCE

    #30198
    joebrick
    Supported

    That is not the best solution. If we just remove the variant images then when a customer selects a color it will not show the color. If you select a color from the drop down menu it usually will bring up that colored product as the main image. For instance if I select the blue shirt option it shows the blue product variant. However, with your solution that will not longer be the case. The user will select a color and then the main image will stay the same, the white default product. Which is not a great user experience. There has to be a way to not show all the variant images as thumbnails while still keeping the variant images and allowing the user to see the color they select.

    #30214

    Hi,

    I understood your situation, I will discuss with our dev team to find solution to fix this issue. I will get back to you soon with any updates on this.

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