Home Forums Themes Support Claue Product view on mobile

This topic contains 11 replies, has 2 voices, and was last updated by  Harry 1 month ago.

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  • #34169
    gadz
    Supported

    Hello,

    its me again with new problem.. So I was testing my website in mobile view, and I saw that something is weird. My product pictures are cutted or when I reload page strech. In browser everything is okay, when I press on product everything is ok. I will add some screenshoots, I can’t send link because website is in maintenance mode and I can’t publish it. Hope you can help me!

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    #34172

    Hi,

    Please try refresh your browser after resize. If issue still there maybe cause by conflict js. Can you send me account and check in “set as private reply”.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34173
    gadz
    Supported

    At this moment I can’t give you account details, but when I reload page with all products that is at my store when load all products 5 products from back just bugged like in the picture. Maybe its Infinite Scroll?

    #34174

    Please try turn off Infinite Scroll. and let me know the result.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34176
    gadz
    Supported
    This reply has been marked as private.
    #34179

    It hard to check your site without view anything. Please send us account to check when your site available.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34180
    gadz
    Supported
    This reply has been marked as private.
    #34181

    Hi,

    Did you enable lazyload image, please turn off lazyload image because it conflict with default function.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34182
    gadz
    Supported

    Where I can find lazyload image option to disable? I don’t know how I turned it on..

    #34183

    I’m not sure which plugin you’re using so can’t guide. Can you send me admin account to check?

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34184
    gadz
    Supported

    I finded ! It was  JetPack, I turned off that option and it worked!

    Thank you Harry, you are lifesaver!

    #34185

    You’re welcome Gadz.

    Have a nice weekend!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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