Home Forums Themes Support Claue Sample data products not appearing in dashboard for WordPress subdirectory.

This topic contains 37 replies, has 3 voices, and was last updated by  Harry 5 months, 3 weeks ago.

Viewing 15 posts - 16 through 30 (of 38 total)
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  • #16670

    Hi,

    Harry is away now. Foster here from JanStudio support team. I’m happy to assist you. For this case, please Navigate to Color Scheme setting and find “Main Menu Hover Color”, It’s the color setting for menu.

    Cheers,
    Foster

    #16711

    Hey Foster,

    I have the correct settings in the Claue Theme Options.

    • The issue is the loading sequence for the CSS files.

    Please see attached for some images of the settings. Any help on this will greatly be appreciated as we do not have the ability to customize our theme options. I will do some testing on font-sizes as well, but for now the colors are not working.

    Thanks in advance.

    Attachments:
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    #16723

    Hi,
    Could you please provide me a temporary admin account to check this problem?

    Thank you

    #16733

    Hey Foster,

    I created an account for support to Harry that is still active. Please let me know if you would like me to re-send over.

    Thanks.

    #16740
    This reply has been marked as private.
    #16804
    This reply has been marked as private.
    #16826

    Hey,

    This account does not have permission to access your admin, please kindly check again.

    #16894

    Hey Foster,

    Not sure what you are experiencing. Is it possible to send over a screen shot?

    Thanks.

    #16913
    This reply has been marked as private.
    #16945

    Hey Foster,

    Once logged in, please go to url /wp-admin. There you should see the entire set up.

    Please let me know if you have any questions.

    Thanks.

    #16966

    Sorry to keep you wait. I tried this action before. But it does not work, when I go to URL /wp-admin, it redirects to /my-account page

    #17077

    I tried the following steps and was able to get to the WordPress => Dashboard.

    1. Go to ../my-account
    2. Log in with credentials
    3. Go to ../wp-admin

    I am not sure why you are unable to gain access, please try again.

    FYI, if you see a black bar on the site after logging in, you are connected to the WordPress Dashboard.

    Thanks in advance.

     

    #17084

    Hi wr1store,

    I tried with account you sent but can’t access Dashboard.

    I remember you solve this issue on another topic, is it repeat?

    #17102

    Hey Harry,

    Is it possible to re-try?

    The un-resolved issue is below:

    • I am unable to change the color of  links in my theme: Claue => Theme Options => Color Scheme
    • Shop page is loading in a staggering style when right side-bar is implemented

    Please navigate to ../wp-admin and login with credentials provided.

    Any help on the above issues will greatly be appreciated.

    Thanks in advance.

     

     

    #17111
    This reply has been marked as private.
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