February 2, 2018 at 8:27 pm #16670
Harry is away now. Foster here from JanStudio support team. I’m happy to assist you. For this case, please Navigate to Color Scheme setting and find “Main Menu Hover Color”, It’s the color setting for menu.
FosterFebruary 3, 2018 at 1:56 am #16711
I have the correct settings in the Claue Theme Options.
- The issue is the loading sequence for the CSS files.
Please see attached for some images of the settings. Any help on this will greatly be appreciated as we do not have the ability to customize our theme options. I will do some testing on font-sizes as well, but for now the colors are not working.
Thanks in advance.
Attachments:You must be logged in to view attached files.February 3, 2018 at 12:33 pm #16723
Could you please provide me a temporary admin account to check this problem?
Thank youFebruary 4, 2018 at 12:41 am #16733
I created an account for support to Harry that is still active. Please let me know if you would like me to re-send over.
Thanks.February 4, 2018 at 8:15 am #16740This reply has been marked as private.February 6, 2018 at 12:54 am #16804This reply has been marked as private.February 6, 2018 at 11:49 pm #16826
This account does not have permission to access your admin, please kindly check again.February 8, 2018 at 1:24 am #16894
Not sure what you are experiencing. Is it possible to send over a screen shot?
Thanks.February 8, 2018 at 8:15 pm #16913This reply has been marked as private.February 9, 2018 at 3:37 am #16945
Once logged in, please go to url /wp-admin. There you should see the entire set up.
Please let me know if you have any questions.
Thanks.February 10, 2018 at 3:32 pm #16966
Sorry to keep you wait. I tried this action before. But it does not work, when I go to URL /wp-admin, it redirects to /my-account pageFebruary 13, 2018 at 12:37 am #17077
I tried the following steps and was able to get to the WordPress => Dashboard.
- Go to ../my-account
- Log in with credentials
- Go to ../wp-admin
I am not sure why you are unable to gain access, please try again.
FYI, if you see a black bar on the site after logging in, you are connected to the WordPress Dashboard.
Thanks in advance.February 13, 2018 at 10:42 am #17084
I tried with account you sent but can’t access Dashboard.
I remember you solve this issue on another topic, is it repeat?
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioFebruary 14, 2018 at 12:24 am #17102
Is it possible to re-try?
The un-resolved issue is below:
- I am unable to change the color of links in my theme: Claue => Theme Options => Color Scheme
- Shop page is loading in a staggering style when right side-bar is implemented
Please navigate to ../wp-admin and login with credentials provided.
Any help on the above issues will greatly be appreciated.
Thanks in advance.February 14, 2018 at 1:34 pm #17111This reply has been marked as private.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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