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Viewing 15 posts - 1 through 15 (of 21 total)
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  • #35601
    felicity fabrics
    Support Expired

    Morning,

    Hope you are keeping well.

    We offer free shipping over £40, sometimes the shipping is taken off and sometimes it isn’t. Do you know why this is happening?

    Also, we have lost our shipping to Europe. How do we get this back?

    Thank you.

    Fliss

    #35604

    Hi,

    1. Please go to WooCommerce > Settings > Shhipping > Shipping Zone and edit each zone and edit free shipping for each zone. https://prnt.sc/rluv0y and change minimum order amount to $40

    2. Please edit Euro zone and enable Flat Rate Shipping method and add free shipping for Euro Zone and set $40 for minimum order amount.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35649
    felicity fabrics
    Support Expired

    Hi Harry,

    Hope you are well.

    The free shipping in the UK is still working for some orders over £40 not all. Do you know why?

    Thank you.

    #35650

    Hi, please check the product where free shipping not work and edit and check shipping method for this product and use default to get global setting.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35651
    felicity fabrics
    Support Expired

    Hi,

    The default setting is on.

    On the shipping zone we have UK which has the flat rate and free shipping,  Europe which has a flat rate and a free shipping zone. Is it because the free shipping is on twice?

    Thanks.

    #35652

    Can you send me the link of product for me can add to order to check.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35674
    felicity fabrics
    Support Expired

    Hi Harry,

    It happens on random products so not sure what I can send you.

    Thanks.

    #35675

    If you want hide shipping rates when free shipping is available

    Please add below code to gecko-child > functions.php

    /* Hide shipping rates when free shipping is available. */
    function my_hide_shipping_when_free_is_available( $rates ) {
    	$free = array();
    	foreach ( $rates as $rate_id => $rate ) {
    		if ( 'free_shipping' === $rate->method_id ) {
    			$free[ $rate_id ] = $rate;
    			break;
    		}
    	}
    	return ! empty( $free ) ? $free : $rates;
    }
    add_filter( 'woocommerce_package_rates', 'my_hide_shipping_when_free_is_available', 100 );

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35676
    felicity fabrics
    Support Expired

    Hi Harry,

    I don’t want to hide the shipping rates I want the shipping to be removed from all UK orders when they spend over £40. At the moment it is only being removed from random orders over £40 not all orders over £40.

    #35677

    Please try code, it will remove shipping when order over $40.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35678
    felicity fabrics
    Support Expired

    OK, does it work for £ or just $?

    Also I’m not sure where to add the code.

    Thanks.

    #35679

    It work with all currencies.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35680
    felicity fabrics
    Support Expired

    Fab thanks.

    Where do I add the code?

    #35681

    Please add code to gecko-child > functions.php

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #35682
    felicity fabrics
    Support Expired

    Where is that?

Viewing 15 posts - 1 through 15 (of 21 total)

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