Home Forums Themes Support Claue sold individually message issue

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    • #34720

      Dear Harry,

      If under product setting it is set: sold individually, only 1 product is allowed to be added to the cart. However, if customer tries to add the 2nd product to cart, there was a message which appeared saying that it is not possible.

      When AJAX is switched off, this is missing AND no message appears. This is bad customer experience since the page simply refreshes and no message appears with nothing added to the cart. Can you please add the message for non-Ajax.

      Something like : Only 1 product can be purchased at a time or something similar.

      Thank you.

      Best Regards,

      Team AK

    • #34721
      This reply has been marked as private.
    • #34724

      Hi AK team,

      thank you for report bug.

      We will fix for the next update.

      To hot fix, please add below code to Claue > Theme Option > General Layout > Custom CSS

      .woocommerce .jas-wc-single .woocommerce-message,
      .woocommerce .jas-wc-single .woocommerce-error {
      	display: inherit;
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34726

      Thanks a lot dear Harry for the hot fix.

      During your next update, it will be great if you give users the option to select/type their own  message since I think it is better to explain to the customer why only one is allowed in the cart. Just a small suggestion to help make claue top of the charts 🙂

      You can mark this as resolved 🙂

      Best Regards,

      Team AK

    • #34729

      Hi AK team,

      Thank for suggest. We will improve for our theme.

      Have a nice day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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