Home Forums Themes Support Claue Some issues after update

This topic contains 8 replies, has 2 voices, and was last updated by  ArtK 2 weeks, 4 days ago.

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  • #33274

    Dear Harry,

    It has been very long time since I posted 🙂 Hope you are doing well. As always your theme is rocking 🙂

    I have updated the theme and noticed some minor issues. Can you kindly help with these. I also have 2 major issues where claue code is conflicting but I will create a separate post for them.

    Kindly find staging details attached. I will post issues in private.

    #33275
    This reply has been marked as private.
    #33281

    Hi,

    1. I check on my local it still work well https://prnt.sc/ow2chl you install more plugins, please try deactivate one by one

    2. If you click on checkout the number will update

    3. I’m not sure, please check with plugin author

    4. On single page, WooCommerce set default number is 1 you can’t add zero product to cart. To remove user have to remove on cart.

    5, Please add below code

    .woocommerce-checkout #payment ul.payment_methods li img.stripe-icon, 
    #add_payment_method #payment ul.payment_methods li img.stripe-icon {
     margin-top: -22px;
    }

    6. We remove 2019, in next version we will revert back

    7. Your site now conflict JS cause by captcha https://prnt.sc/ow2z9i https://stackoverflow.com/questions/52390562/google-recaptcha-response-uncaught-in-promise-null

    8. Please add below css code

    .pe-7s-shopbag::before {
    	content: "\e66e";
    }

    9. I’m sorry CSS can’t add place holder number. Please follow this topic https://atlantisthemes.com/woocommerce-checkout-customization/

    Btw, your support expired. Could you please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us continue develop new feature and improve our theme.

    Thank and regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #33302
    This reply has been marked as private.
    #33316

    Hi ArtK,

    1. I tried delete WooCommerce and install again, and i switch to default theme StoreFront it only show one product in recent view products https://prnt.sc/oxpnu3, please try go to WooCommerce > Status > Tools and tried clear transients, sessions

    3. Can you share me copy version of plugin?

    9. you code not work, please follow this topic https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/

    Can you send me your purchase code to me can update you account status.

    Thanks and best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #33319

    9. I’m sorry your code now working, please add to functions.php in claue-child.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #33353
    This reply has been marked as private.
    #33379

    Hi ArtK,

    Sorry for late reply.

    1. I mean it have issue with your database. because i try with default theme, delete and reinstall Woocommerce on your staging site it have same issue with our theme. It only show 1 product in Recent view products. Please try clean up database on your site https://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/

    3. I check plugin and try but it doesn’t support action open new popup in popup. For this case we have to hide button “Buy For Me” on quickshop.

    7. I check our theme with setting content is 95% it still work well https://www.loom.com/share/2f0bf79425d24077b3e6650da30ad4e2

    Have a nice weekend

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #33394

    Hi Harry 🙂

    Thank you for your reply.

    1. I will try cleaning database next week and let you know if this solves the issue.

      3. Can you please provide the CSS to hide the buy for me button from the quick view pop up.

      7. If you check my site, it won’t work 🙂 Can you kindly check if my staging site is working on your end regarding this point. I only guessed about the 95% causing the issue. Honestly, this issue is a very old issue (1 year back) and I never had time to follow up about this. Customers try 2 columns often since the art images look big and beautiful but some people complained about 1 column and it looks ugly.

      Have a nice start of week Harry 🙂 I will open another issue in a separate ticket as it is very specific 🙂 (Total 2 issues left)

      Best Regards,
      founder,AK

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