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Home Forums Themes Support Gecko Stock management and order status did not fire after an order was received

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    • #38017
      Filios Nicolaou
      Support Expired

      Hello

      we faced an issue today. We received an order and the status of the order did not change from pending payment to processing. Do you know why this happened?

      Also the stock did not reduce and i have the manage stock option enabled for woocommerce

      As read in forums it’s probably a theme issue

    • #38021
      Harry
      Support Expired

      Hi Filios,

      Did you try switch to default theme Storefront and check the issue or please check payment method plugin.

      We not get request support same issue related to our theme.

      If issue still there, please send us login credentials and “Set as private reply” Our team will check and help you solve problem.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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