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  • #36295
    pinkflow
    Supported

    Hi,

    thank you for your nice theme. I need your guidance for 3 issues i am facing.

    One has to do with the home page where I cannot replicate the official Fashion home page you are offering. I am attaching 2 screenshots for this. Just to clarify i am working on 2 different staging environments, at the first one i have installed your sample theme template and at the other one i have my official database and working with your theme to build the home page (with the WPBakery builder). However although i do exactly the same steps that you present at your sample page, i keep getting 2 big borders which are separating the images and i cannot figure out how to remove those (shown with red circles).

    The other issue i am facing has to do with the product listing, where i see that the legends and photos are overlapping. Could you advise how this can be resolved? is it related with the string size of the legend or the photo size or an extra plugin not configured right? also attaching a photo.

    The last issue is related with the product category filtering. At the tabl shop all categories the filtering is not working correctly. For example, when clicking dresses it gives an empty array, whereas at category dresses there are products. When switching to greek language it is not working at all.

    Last would like to ask where do i disable the share this button at the lower end of the page? see a screenshot where i am referring to.

    thank you

    George

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    #36304

    Hi PinkFlow,

    Thank you for choose our theme and your kind words.

    1. Please try edit row and column and set margin and padding to 0 https://prnt.sc/sd8s66
    2,3. Please send us your site url and login credentials and check in “set as private reply” We need more check before give you solution.

    4. The share related to plugin share you use.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #36306

    Hi PinkFlow,

    1. Please check the screenshot https://prnt.sc/sdnzhc

    2. I check your site it now work well. Did you fix by turnoff lazyload image option of SG Optimize https://prnt.sc/sdo0zy’

    3. You should create Dress category in Greek language.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #36309

    Hi,

    2. I check on my computer on both browser Firefox and Chrome it still work well https://prnt.sc/sdyhvl. Please try clear cache on your browser. I think the issue cause by option lazyload image of Jetpack and i turn it off

    3. I see it now show 12 products. and it work well https://prnt.sc/sdykbl

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #36315

    Hi PinkFlow,

    I check your site it still work well. It now you hide the categories filter?

    Please reply on this topic so we can track all your issues.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #36328

    Hi George,

    Please edit in JanStudio > Theme Option > WooCommerce > Product Detail Settings > Shipping & Delivery

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #36332

    Hi,

    Please edit file in wp-content > themes > gecko > core > libraries > vendors > woocommerce > init.php

    line 483 and change code from

    echo esc_attr( $output );

    to

    echo wp_kses_post($output);

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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