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Home Forums Themes Support Claue Video problem after switching product colors

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This topic contains 1 reply, has 2 voices, and was last updated by  Harry 1 month ago.

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  • #33605
    globalconcept
    Support Expired

    Hello,

    There is a problem with the video. If you click on the “View video”, the video loads. We also added some javascript and made selfhosted videos to autoplay.

    However, after choosing a color, “View video” stops working. We removed our javascript and the error still exists.

     

    #33610

    Hi Globalconcept,

    Thank you for buy our theme.

    It now conflict JS with facebook chat plugin https://prnt.sc/p7ic2e, please try deactivate this plugin.

    If issue still there, please send me login credentials and check in “Set as private reply” We will check and help you solve problem.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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