Home Forums Themes Support HelpDesk We need 2 Knowledge Base Modul

This topic contains 11 replies, has 3 voices, and was last updated by  Foster 7 months, 1 week ago.

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  • #17091

    Hi,

    We bought the helpdesk theme but  We need 2 different Knowledge Base Modul,

    video module is not enough for us.

    How can we make two different knowledge base working at the same time?

    please help…

    http://www.ihs.com.tr/destek-merkezi

    #17096

    Hi,

    Sorry, we still not clear your issue. Could you explain more?

    You can separate 2 Knowledge Base as 2 categories of Knowledge Base and add 2 menus link to 2 categories

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #17117
    This reply has been marked as private.
    #17126

    Hi,

    Please use default function of theme and use a plugin https://www.echoknowledgebase.com/kb-demo/

    After you change permalink in Theme Option please go to Settings > Permalink and click on save.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #17127

    Sorry i forgot update plugin link https://wordpress.org/plugins/echo-knowledge-base/

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #17129

    Hi sır,

    I know, but we need independent 2 kb modules

    İt is possible in this : https://themeforest.net/item/helpdesk-wordpress-support-center-theme/17045854?s_rank=2

    #17136

    We install plug-in but template different …

    Can you clone orginal kb plug-in in theme ?

    #17147

    Hi,
    Please provide me a temporary admin account, We will help you do it.

    #17162
    This reply has been marked as private.
    #17168

    Hi,

    It’s done, please check.

    #17172

    Hi sır,

    I see on admin panel but, template panel not aveable.

    and post link error : https://www.ihs.com.tr/destek-merkezi/jhelp-kb-custom/demo

     

    #17196

    This problem caused by your permarlink. I have re-save for you, it working fine now.

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