Home › Forums › Themes Support › Gecko › WooCommerce Product Attribute issue
- This topic has 4 replies, 3 voices, and was last updated 6 years, 10 months ago by Harry.
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June 6, 2017 at 5:44 pm #5108
Hello,
after updating to WC 3.0 and to your latest theme version we are facing the following issue.Adding an attribute to a product, the spinning (loading) icon appears but it never completes the process.
After troubleshooting the issue, it seems that there is a conflict with Visual Composer plugin.WordPress Version: 4.7.5
WooCommerce Version: 3.0.7
Gecko Theme Version: 1.4.5
Visual Composer Version: 5.1.1Thank you in advance
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June 6, 2017 at 8:39 pm #5119
Hi,
Could you please provide us your website URL and temporary admin account to check?
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
– Foster
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June 7, 2017 at 12:10 am #5143
Hi Spiros,
We recommend you change custom variations to global variations https://www.youtube.com/watch?v=ge3RBMX66Ug, on new version of WooCommerce 3.0.x there are so much user have issue with custom variation, it can’t load.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 9, 2017 at 2:31 am #5206
Hi,
thanks for your feedback.After digging further into this issue, we found that there was a jquery conflict with WooCommerce and Ultimate Addons for Visual Composer (not Visual Composer itself).
We have just updated this plugin (Ultimate Addons for Visual Composer) to it’s latest version and everything works properly.Regards
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June 9, 2017 at 9:10 am #5216
Glad to hear your issue solved.
Feel free contact us again if you need more help.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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