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Tagged: woocommerce account, password reset

This topic has 1 reply, 2 voices, and was last updated 7 years, 3 months ago by Harry.

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- September 21, 2017 at 4:52 pm #10521
  
  lucyelliottdesign
  
  Hi there,
  
  A customer forgot their password to their account so they had to reset it. Once he had done it they tried to login, but it said user not recognised and I got an email saying user failed some sort of fraud detection.
  
  Please advise!
  
  Thanks,
  
  Lucy
- September 21, 2017 at 5:21 pm #10523
  
  Harry
  
  Hi,
  
  Could you try check your customer email and info in your user http://take.ms/aNptY
  
  I’m not sure it is the first time i hear this issue.
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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