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    • October 22, 2017 at 7:32 am #12213
      Cairs_nic

      Hi,

      I just viewed my site on my mobile and see a few things wrong with it. The word “Gecko” is in the header, I need to remove that and replace with my own logo. And also the slider images are all warped looking. Can you please tell me how to fix these issues? Thanks.

      home page

    • October 22, 2017 at 7:48 pm #12228
      Harry

      Hi,

      1. You can change logo in Theme Option > Header > Retina Logo

      2. You can update theme to latest version to fix issue http://support.janstudio.net/forums/topic/updating-the-theme/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 5, 2017 at 1:04 am #12800
      Cairs_nic

      Thanks!

    • November 5, 2017 at 1:34 am #12801
      Cairs_nic

      Dumb question but it says that updating the theme will cause me to loose any customization’s I have done. How do I get my customization’s back after updating it? Thanks.

    • November 5, 2017 at 8:59 am #12805
      Foster

      Hi,

      Where can you see that message? You can update our theme without any problem.

    • November 8, 2017 at 1:48 am #12940
      Cairs_nic

      Hi,

      I saw it when I clicked on the link to auto-update the theme, since then I’ve  updated the theme with no issues. Thanks.

      However I do notice that one of my images on the home page is not sizing right on mobile and the language translation drop down menu is sometimes showing up over top of my side sliding menu. I’ve attached the images for you to see.

       

    • November 8, 2017 at 1:09 pm #12956
      Harry

      Hi,

      You can fix by add custom css in JanStudio > Theme Option > General Layout > Custom CSS

      .translator-dropdown-container.translator-dropdown-container-custom { z-index: 99 !important;}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 9, 2017 at 6:49 am #12998
      Cairs_nic

      Thanks, the menu issue is fixed.

      Can you please tell me how to fix the issue with the images of the money back guarantee/SSL encryption being too small on mobile view? Thanks.

    • November 9, 2017 at 4:24 pm #13008
      Harry

      Hi,

      You can fix this by add custom css code

      @media only screen and (max-width: 414px) {
      .vc_column-inner.vc_custom_1509740873131 {
      padding-top: 30px !important;
      padding-right: 10px !important;
      padding-bottom: 0px !important;
      padding-left: 10px !important;
      }
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 9, 2017 at 11:34 pm #13036
      Cairs_nic

      Hi,

      I added this coding but it seems that it didn’t fix the issue.

    • November 9, 2017 at 11:45 pm #13037
      Foster

      Hi,

      I have fixed for you, please check.

      Cheers,
      Foster

    • November 10, 2017 at 12:51 am #13044
      Cairs_nic

      Great, thanks so much!

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