Home › Forums › Themes Support › Claue › Color swatch is not working properly — URGENT HELP NEEDED

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    • November 3, 2017 at 9:23 pm #12751
      malhar27

      Please go to site and click on color and size and vice versa. Selected Product color is changes when you click on size. Can you please look into this issue on urgent basis?

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    • November 3, 2017 at 9:36 pm #12754
      malhar27

      Please select size then select pink color and again select any size. Image will changes to black.

      Image updated.

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    • November 3, 2017 at 9:55 pm #12757
      Foster

      Hi,

      We are investigating this issue, Please stay tuned.

    • November 3, 2017 at 10:06 pm #12759
      Foster

      Hi,

      I have fixed this issue for you. Next time, please don’t enable this feature

       

      Cheers,
      Foster

    • November 3, 2017 at 10:30 pm #12763
      malhar27

      I tried this option before but when you select size then select color then select different size, color selection will no longer be selected. Please provide me your email address so I can email you directly. I have to solve this issue by today anyhow. Please help.

    • November 3, 2017 at 10:45 pm #12764
      Foster

      Hi,

      This is the function of Open Swatch plugin, I will report to plugin provider to check this issue. Now we have a new generation of this plugin to fix this problem, it called “WooCommerce Variation Swatch“.  You just need to deactivate the old plugin, you will see the message to install the new plugin. But you need to update your product attribute one again.

      P/s: Our support forum is the best way to support, please keep in touch in this environment.

    • November 3, 2017 at 11:04 pm #12766
      malhar27

      I’m not getting any message to install new plugin. Can you please kindly provide me link to download that plugin?

    • November 3, 2017 at 11:07 pm #12767
      Foster

      I helped you to install it, please refer our documentation to setup it

      http://janstudio.net/claue/document/#create-attributes

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