Home › Forums › Themes Support › Claue › Responsive not working good on mobile phone

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    • November 17, 2017 at 10:48 pm #13472
      shirani93

      Hi, i have a problem with the product page, if your are on mobile and you select a color of the product usually opens up the size drop down or open’s up a tag link, looks like is not pointing to the button.

      This is very important to be fixed beacuse on my analytics i saw a lot of users quitting the page and getting back to the same page because of this problem.

      Thanks a lot

    • November 17, 2017 at 10:55 pm #13475
      Harry

      Hi Shiran93,

      Could you send us your site url and admin account as private reply.

      We will check and help you solve your issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 18, 2017 at 12:22 am #13485
      shirani93
      This reply has been marked as private.
    • November 18, 2017 at 1:12 am #13489
      Harry

      Hi,

      You can fix by add custom css in Claue > Theme Option > General Layout > Custom CSS

      @media only screen and (max-width: 414px) {
      .p-thumb.images {
      min-height: 315px;
      display: inline-block;
      }
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 18, 2017 at 7:47 am #13503
      shirani93

      Hi, i tried the code, now works better beacause is not going on the tags link but now when you change color it opens up also the size dropdown or it highlight the text of the title.

      Hope we can find a solution for this problem thanks a lot.

    • November 20, 2017 at 10:05 pm #13646
      shirani93

      <p style=”text-align: left;”>Hi i would like to know if there is any update, i really need to fix this my advertise campaigns are active.</p>
       

      • Thanks a lot for your time
    • November 21, 2017 at 9:35 pm #13689
      Foster

      Hi,

      Foster from support team is here, We are so sorry for the late response. I have checked, I couldn’t see the problem as you said above. Could you please take a screenshot to describe it?

      Thank you

    • November 21, 2017 at 10:43 pm #13705
      shirani93

      Check this link here on mobile http://tinydoodle.com/product/tinydoodle-funny-letter-print-short-sleeve-cotton-baby-bodysuit/

      Try to play around with variation/colors i am using samsung galaxy s7 and some times it bugs when you select a variation.

       

    • November 21, 2017 at 10:55 pm #13713
      Foster

      Hi,

      I think the problem caused by product image with different size, Could I run the Generate Thumbnail plugin again?

      • November 22, 2017 at 2:43 am #13731
        shirani93

        yes you can, i also have another problem with google chrome in some products i can’t see images on the left, i also cleared cookies and cache and deleted history on the browser.

         

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    • November 22, 2017 at 2:16 pm #13745
      Harry

      Hi,

      I help you fixed issue with product thumbnail on the left.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • November 22, 2017 at 3:53 pm #13750
        shirani93
        This reply has been marked as private.
    • November 22, 2017 at 9:32 pm #13767
      Foster

      Hi,

      This problem was solved, please check again.

      Thank you

    • November 23, 2017 at 7:00 am #13807
      shirani93

      Hi unfortunately i still haveing problems with that, when you play around with variation on mobile phone is not working correctly, still many bugs, do you need a video ? I can make one if can help

    • November 23, 2017 at 11:31 am #13818
      Harry

      Hi,

      Could you make a video that will clear for us.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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