Home › Forums › Themes Support › Claue › The product gallery image disppear on product detail page

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    • November 29, 2017 at 5:02 pm #14092
      cyberman

      When I refresh product detail page  . The gallery image dispear. I need press keyboard ctrl – (zoom out) and gallery image appear.  I only see the feature image.  I found that when click on size variation. Gallery image disppear too.

    • November 29, 2017 at 6:46 pm #14113
      Harry

      Hi,

      You can fix by add custom css in Claue > Theme Option > General Layout > Custom CSS

      .jas-carousel { transition: inherit;}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 29, 2017 at 8:45 pm #14118
      cyberman

      I already put your css code .jas-carousel { transition: inherit;} to custom css. But for size variation, first time to reload product detail page, it shows gallery image too. But after I click to select size label, it will shows only one feature image and all gallery image dispear.  I attached image to this message too.

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    • November 29, 2017 at 9:46 pm #14122
      cyberman
      This reply has been marked as private.
    • November 30, 2017 at 12:48 am #14134
      Harry

      Hi,

      This is issue of Variation Swatch plugin, we will tell with author to fix this soon.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 30, 2017 at 8:54 am #14139
      cyberman

      Hi Harry. Why  your web doesn’t have this issue?

       

      Brown Sneaker Shoes

       

      I click on size labe and gallery image still exist, not disappear.

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    • November 30, 2017 at 5:26 pm #14154
      Harry

      Hi,

      On our demo it run old version of both theme and plugin. so it still work well with this case.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • December 1, 2017 at 8:36 am #14181
      cyberman

      Ok I see. Harry.

      1. Do I need to wait you bring the update version of openswatch merge with your new claue update, right? Please tell this issue to openswatch.

      2. Can I delete openswatch and use other swatch plugin instead. Will this cause error ?

    • December 2, 2017 at 9:43 am #14254
      Foster

      Hi,

      Foster from support team is here.

      1.We have integrated a new generation of open swatch plugin from version 1.2.2

      2.If you delete this plugin, you will see the message to recommend installing new plugin, but you need to setting the attribute one again.

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