Home › Forums › Themes Support › Claue › BUG! – Portfolio Loading

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    • December 31, 2017 at 3:00 am #15614
      Sebizzle

      If you click the celebridades filter you will see that only 1 loads and only on a scroll down the other two load. This is a major issue for me as users need to see the first row at first, on scroll the others can load, but this is not good as they may only think there is 1 option, when in fact there are 3 ! :O

       

    • December 31, 2017 at 3:00 am #15615
      Sebizzle
      This reply has been marked as private.
    • December 31, 2017 at 4:05 pm #15628
      Harry

      Hi,

      The account you sent doesn’t have permission to edit. Could you send us account can edit in back end.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 3, 2018 at 4:41 am #15664
      Sebizzle
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    • January 3, 2018 at 4:44 am #15665
      Sebizzle
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    • January 3, 2018 at 4:54 am #15666
      Sebizzle
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    • January 3, 2018 at 11:05 am #15669
      Harry
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 3, 2018 at 6:53 pm #15680
      Sebizzle
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    • January 3, 2018 at 6:55 pm #15681
      Sebizzle
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    • January 3, 2018 at 7:01 pm #15682
      Sebizzle
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    • January 3, 2018 at 7:43 pm #15683
      Sebizzle
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    • January 3, 2018 at 9:49 pm #15688
      Harry

      Hi,

      Yes, the issue related fadein animation of Page Builder.

      The homepage layout use page builder and shortcode call from plugin Claue-Addons (this fucntion lost) so when you deactivate this plugin the homepage will show error message.

      When you reactivate plugin your site will work normal.

      The code you add don’t have any issue only

      .page-head h1 {line-height: 1.2; font-size: 28px} will apply it for all page not only portfolio page.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 3, 2018 at 9:56 pm #15689
      Sebizzle
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    • January 3, 2018 at 11:25 pm #15694
      Sebizzle
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    • January 4, 2018 at 12:31 am #15696
      Harry

      Hi,

      We only change file archive.php in plugins > claue-addons > includes > portfolio > views at line 84

      We only change “jas-animated” with “fadeInUp animated”

      I don’t think it affect to homepage not work.

      If you don’t want to change code please remove animation effect in page builder.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 4, 2018 at 1:32 am #15697
      Sebizzle
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    • January 4, 2018 at 1:55 am #15699
      Harry

      Oh, I’m sorry this issue because you running outdated version 1.2.1 of theme. If you run latest version of theme 1.3.0 , there are nothing happen when you update new plugin Claue-Addons.

      Please update theme to latest version, make sure all codes you changed in child theme.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 4, 2018 at 3:04 am #15700
      Sebizzle
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    • January 4, 2018 at 3:28 am #15701
      Sebizzle
      This reply has been marked as private.
    • January 4, 2018 at 10:48 am #15703
      Harry

      Hi,

      I checked your site it now still use old version. Can you make a staging site for current site to us can check. I check on my environment it still work well.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 4, 2018 at 8:19 pm #15710
      Sebizzle
      This reply has been marked as private.
    • January 4, 2018 at 9:59 pm #15716
      Harry

      Hi,

      Please follow this topic to update theme http://support.janstudio.net/forums/topic/updating-the-theme/ you also need to update recommend plugins. The child theme contain your code please don’t update child theme.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 4, 2018 at 11:19 pm #15726
      Sebizzle

      Hi Harry,

      I have updated the theme already. its set for Claue 1.3.0 now. I have activated this on the given multisite as well.

      It is still not working? Have you reentered my site to see this ?

       

       

    • January 4, 2018 at 11:24 pm #15727
      Sebizzle

      A for plugins. I have updated it all, but the Toolset Types and the WPBakery Visual Composersays  (Update Failed: Update package not available.) and I i dont have a license (maybe its under your lisence?) and toolset says… Update Failed: undefined

    • January 4, 2018 at 11:48 pm #15730
      Harry

      Hi,

      For plugin WP Bakery Pagebuilder please go to link Appearance > Install Plugins and click on update. For Toolset Type plugin i don’t know this plugin, you install it from another source.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 4, 2018 at 11:55 pm #15731
      Sebizzle

      Thank you, I have been able to update, however the issue with the portfolio is still not working :((

    • January 4, 2018 at 11:56 pm #15732
      Sebizzle

      also… Will the toolset not being able to update be an issue perhaps ?

    • January 5, 2018 at 1:34 am #15734
      Sebizzle

      I have had to purchase essential grid to sort out the portfolio.. However can you look at my other questions above ? thank you

    • January 5, 2018 at 2:19 am #15740
      Harry

      Hi,

      The Toolset not related to our theme so the update of theme not affect to this plugin.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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