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    • January 9, 2018 at 11:44 am #15842
      Sebizzle

      Hi I have recently updated my hosting server and all hell has broken loose. I have lost the ability to edit posts, products, portfolios they go to 404s, I have also lost all functionality of the WP bakery and I am getting 404 on all my URLs

      I am running a multisite, and think these issues are to do with the permalinks, .htaccess and wp-config and wp-admin. Also might be with the editor as I am seeing weird accent mistakes and tiny mce editor with all the whoe editor in white text… :O

       

      Please I REALLY REALLY need your help. I am desperate and have no idea what to do.. Let me know all the accesses you need and ill give them to you..

       

      thank you

    • January 9, 2018 at 11:56 am #15843
      Sebizzle
      This reply has been marked as private.
    • January 9, 2018 at 11:59 am #15844
      Sebizzle
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    • January 9, 2018 at 12:01 pm #15846
      Harry

      Hi,

      Please ask your hosting support. They have better experience than me in this case.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 9, 2018 at 12:01 pm #15847
      Sebizzle
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    • January 9, 2018 at 12:06 pm #15848
      Sebizzle
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    • January 9, 2018 at 12:10 pm #15849
      Sebizzle
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    • January 9, 2018 at 12:14 pm #15850
      Harry

      Hi Sebizzle.

      I tried FTP account you sent but can’t access.
      Please refer this https://codex.wordpress.org/htaccess or https://gist.github.com/domantasg/c68a3e8d180006efde3e5797a89e738f

      Hope it can help.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 9, 2018 at 12:18 pm #15851
      Sebizzle
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    • January 9, 2018 at 12:27 pm #15852
      Sebizzle
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    • January 9, 2018 at 12:32 pm #15853
      Sebizzle
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    • January 9, 2018 at 12:36 pm #15854
      Sebizzle
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    • January 9, 2018 at 1:17 pm #15856
      Sebizzle
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    • January 9, 2018 at 1:29 pm #15857
      Sebizzle
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    • January 9, 2018 at 1:47 pm #15858
      Harry

      Hi,

      I tried FTP account and WP admin account but can’t access.

      Please refer this article https://premium.wpmudev.org/forums/topic/wp-mu-network-posts-and-pages-permalinks-not-working

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 9, 2018 at 2:11 pm #15859
      Sebizzle
      This reply has been marked as private.
    • January 9, 2018 at 2:12 pm #15860
      Sebizzle
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    • January 9, 2018 at 5:47 pm #15861
      Sebizzle
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    • January 9, 2018 at 5:52 pm #15862
      Harry

      Hi,

      I checked your site it still not work. How you solve this?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 9, 2018 at 5:58 pm #15863
      Harry

      It work well now. Could you tell me how you solve this?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 9, 2018 at 6:33 pm #15868
      Sebizzle

      Hi Harry, No the issue is still there. The site works, but the admin cannot edit posts, products or pages still. I am basically not knowing what to do… 🙁

    • January 9, 2018 at 6:47 pm #15869
      Sebizzle
      This reply has been marked as private.
    • January 9, 2018 at 6:57 pm #15870
      Harry

      Hi Sebizzle,

      Please try delete this plugin and reinstall this plugin again. Maybe this issue come from an error table of database. After you reinstall plugin, if still have issue, please try a plugin to clean up database http://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 9, 2018 at 7:00 pm #15871
      Sebizzle

      Hi Harry, how can I reinstall this plugin ? Does it not come with your theme attached ?

    • January 9, 2018 at 7:01 pm #15872
      Harry

      Yes, it come with our theme attach file. Please delete and go to Appearance > Install plugin to reinstall

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 9, 2018 at 7:07 pm #15873
      Sebizzle
      This reply has been marked as private.
    • January 9, 2018 at 7:18 pm #15874
      Sebizzle
      This reply has been marked as private.
    • January 9, 2018 at 7:33 pm #15875
      Sebizzle
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    • January 9, 2018 at 11:00 pm #15881
      Harry

      Hi Sebizzle,

       

      I saw in wp-config.php of your site has below code

      define( 'WP_ALLOW_MULTISITE', false );

      Did you add?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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