Home › Forums › Themes Support › Claue › Image Gallery Lost when select size

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    • January 10, 2018 at 10:24 am #15900
      cyberman
      1. Image gallery lost when select size. It shows only one image after size was selected.  Some product should have multi image to show different side but after customer selelct size they can see only 1 image. <span style=”text-decoration: underline;”> Is this bug or limitation from your swatch plugin that built in with your theme?</span>
      2. <span style=”text-decoration: underline;”>Do I need to use this plugin from woocommerce to show more  than 1 image when size was selected </span>https://woocommerce.com/products/woocommerce-additional-variation-images/ ? .
      3. <span style=”text-decoration: underline;”>Is above additional variation image plugin from woocommerce  compatible with your variation swatch built in to your theme?</span>
      4. Is there any update plan for your variation swatch  built in to show more than 1 image when select size variation?
    • January 10, 2018 at 10:28 am #15901
      cyberman

      Post again because it’s hard to read

      1. image gallery lost when select size. It shows only one image after size was selected. Some product should have multi image to show different side but after customer selelct size they can see only 1 image. Is this bug or limitation from your swatch plugin that built in with your theme?

      2. Do I need to use this plugin from woocommerce to show more than 1 image when size was selected https://woocommerce.com/products/woocommerce-additional-variation-images/ ? .

      3. Is above additional variation image plugin from woocommerce compatible with your variation swatch built in to your theme?

      4. Is there any update plan for your variation swatch built in to show more than 1 image when select size variation?

       

      Thank you

    • January 10, 2018 at 11:16 am #15902
      Harry

      Hi bro,

      Please update our theme and plugins to latest version to fix this http://support.janstudio.net/forums/topic/updating-the-theme/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 11, 2018 at 12:29 am #15936
      cyberman
      This reply has been marked as private.
    • January 11, 2018 at 12:30 am #15938
      cyberman
      This reply has been marked as private.
    • January 11, 2018 at 1:58 am #15940
      Harry

      Hi,

      I help you update to version 1.3.0 and plugin by only go to Envato Toolkit and click on auto update.

      Did you use cache for server or CDN services ( CloudFlare, MaxCDN)? Please try clear cache of your site, i check code in front end of your site it still old code not load latest code from new version.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 11, 2018 at 5:57 am #15945
      cyberman
      This reply has been marked as private.
    • January 11, 2018 at 12:16 pm #15953
      Harry
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 11, 2018 at 1:17 pm #15958
      cyberman
      This reply has been marked as private.
    • January 11, 2018 at 1:21 pm #15959
      Harry

      Hi,

      I deleted and reinstall plugin WooCommerce Variation Swatch.

      Best regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 11, 2018 at 1:22 pm #15960
      Harry

      You need to clear cache, because deactivate plugins still keep old code.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 11, 2018 at 1:22 pm #15961
      Harry

      You need to clear cache, because deactivate plugins still keep old code.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 11, 2018 at 2:08 pm #15964
      cyberman

      Thank you Harry.

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