Home › Forums › Themes Support › HelpDesk › We need 2 Knowledge Base Modul

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    • February 13, 2018 at 3:16 pm #17091
      ihsteknoloji

      Hi,

      We bought the helpdesk theme but  We need 2 different Knowledge Base Modul,

      video module is not enough for us.

      How can we make two different knowledge base working at the same time?

      please help…

      http://www.ihs.com.tr/destek-merkezi

    • February 13, 2018 at 10:38 pm #17096
      Harry

      Hi,

      Sorry, we still not clear your issue. Could you explain more?

      You can separate 2 Knowledge Base as 2 categories of Knowledge Base and add 2 menus link to 2 categories

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • February 14, 2018 at 5:55 pm #17117
      ihsteknoloji
      This reply has been marked as private.
    • February 14, 2018 at 11:00 pm #17126
      Harry

      Hi,

      Please use default function of theme and use a plugin https://www.echoknowledgebase.com/kb-demo/

      After you change permalink in Theme Option please go to Settings > Permalink and click on save.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • February 14, 2018 at 11:09 pm #17129
        ihsteknoloji

        Hi sır,

        I know, but we need independent 2 kb modules

        İt is possible in this : https://themeforest.net/item/helpdesk-wordpress-support-center-theme/17045854?s_rank=2

    • February 14, 2018 at 11:08 pm #17127
      Harry

      Sorry i forgot update plugin link https://wordpress.org/plugins/echo-knowledge-base/

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • February 14, 2018 at 11:28 pm #17136
        ihsteknoloji

        We install plug-in but template different …

        Can you clone orginal kb plug-in in theme ?

    • February 15, 2018 at 1:52 pm #17147
      Foster

      Hi,
      Please provide me a temporary admin account, We will help you do it.

    • February 15, 2018 at 2:48 pm #17168
      Foster

      Hi,

      It’s done, please check.

      • February 15, 2018 at 3:04 pm #17172
        ihsteknoloji

        Hi sır,

        I see on admin panel but, template panel not aveable.

        and post link error : https://www.ihs.com.tr/destek-merkezi/jhelp-kb-custom/demo

         

    • February 16, 2018 at 1:21 am #17196
      Foster

      This problem caused by your permarlink. I have re-save for you, it working fine now.

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