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Topic Resolution: Resolved

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    • February 22, 2017 at 5:23 pm #2131
      fablabneuch

      Hello,
      I can’t change the initial banner…
      In the first page it’s not a problem.
      In the knowledge base page not a problem (janstudio > Theme Options > Knowledge base > Page title background)

      But in the forums page the modification of the field “page title background” doesn’t work.
      If I create a new page, the banner is always your beautiful banner… i tried to change it from “customisation” of the theme > header image.

      Do you know where the problem is coming from?

      Thank you!

       

    • February 22, 2017 at 6:28 pm #2132
      Harry

      Can you send us your temporary admin account as private reply. We will take a look and help you solve.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • February 22, 2017 at 6:33 pm #2134
      fablabneuch
      This reply has been marked as private.
    • February 22, 2017 at 10:25 pm #2138
      Harry

      Hi,

      1. For the forum background you can download attach file to and replace helper.php file in helpdesk > core > libraries > hooks

      https://drive.google.com/open?id=0B1WiKtb7n-e1X0RUZG5qNmNrLWc

      2. For any new page you can change background by upload featured image

      https://monosnap.com/file/6KsFzM6OImE3gS1ij2F5U6CPMlhr6X#

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • February 23, 2017 at 7:56 pm #2149
      fablabneuch

      Thank you so much!
      This is perfect!

      Best regards,

    • February 23, 2017 at 9:36 pm #2155
      fablabneuch

      One more question… (sorry…): Is it possible to change the banner of a knowledge base page ?
      (the banner of page like this one: http://support.janstudio.net/knowledge-base/how-to-build-homepage-layout/)

      Thank you!

    • February 23, 2017 at 9:38 pm #2156
      Foster

      Hi,

      You can change it very easy via JanStudio Theme Option / Knowledge Base / Page Title Background

    • February 23, 2017 at 9:52 pm #2157
      fablabneuch

      This option change this banner: http://doc.fablab-neuch.ch/knowledge-base/

      But not this one : http://doc.fablab-neuch.ch/knowledge-base/fdm-la-technologie/

    • February 23, 2017 at 10:14 pm #2158
      Harry

      Hi,

      you can download attach file to and replace helper.php file in helpdesk > core > libraries > hooks

      https://drive.google.com/open?id=0B1WiKtb7n-e1TmFZZzgxajdSOTA

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • February 23, 2017 at 10:20 pm #2160
      fablabneuch

      Thank you!!!!

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