Home › Forums › Themes Support › Claue › NEED HELP TO UPDATE MY THEME

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    • August 23, 2018 at 5:25 am #24050
      deubza

      Hi there, I would like to update my theme without loosing my settings but I can not.

      I’ve follow this tutorial http://shopify.janstudio.net/claue/document/#2-updating-the-theme but still, does not work.

      So I don’t know if it’s just me or if everyone has difficulty to do it.

       

      My theme is v1.0.1 and I would like the latest which is v1.0.7

      Thank you very much for your help in advance

       

       

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    • August 23, 2018 at 2:41 pm #24058
      Harry

      Hi,

      Could you send us your site url and temporary admin account as private reply. We will check and help you solve.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • August 24, 2018 at 12:41 pm #24091
      deubza

      Hi, how can I send you a private message please ?

    • August 24, 2018 at 5:55 pm #24092
      Harry

      Hi,

      Please check in “Set as private reply” before you submit reply.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • August 25, 2018 at 12:13 am #24093
      deubza
      This reply has been marked as private.
    • August 25, 2018 at 9:44 pm #24094
      Harry
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • August 25, 2018 at 9:48 pm #24096
      Harry

      Hi,

      Please follow our document at http://shopify.janstudio.net/claue/document/#4-how-to-update-claue-theme-without-loosing-theme-settings

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • August 25, 2018 at 9:53 pm #24097
      Harry

      It now you running 2 version of theme on your site. You have to override files in old version to update. You only upload new version but still publish old version.

       

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • August 25, 2018 at 11:02 pm #24099
      Harry

      Hi,

      Please copy all code of “claue-from-janstudio” to “copy of Baseus Gear Live”. After you done please publish “copy of Baseus Gear Live” and change name it to Baseus Gear Live

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • August 25, 2018 at 11:20 pm #24102
      Harry

      Hi,

      Please click on “Copy of Baseus Gear” and customize and view info to check theme version, it is 1.0.7

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 14, 2018 at 11:07 am #24707
      Chris.Mc

      Hey,

       

      I would like to update the theme and because the envato plugin seems to be not working I was looking for a manual how to update the theme manually.

      However, all instructions I found do not work for me. If I try to upload the theme again WP comes up with the following error:

       

       

      which makes sense as it is installed already.

      So how do I update my theme?

      Cheers

    • September 14, 2018 at 11:24 am #24708
      Harry

      Hi Chris,

      Please go to Appearance > Theme and activate default theme. After that delete current Claue theme and reinstall with new package.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 14, 2018 at 11:33 am #24709
      Chris.Mc

      Yep, beautiful.

      Thank you

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