Home › Forums › Themes Support › Gecko › HUGE SHOP GLITCH AFTER UPDATE

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    • October 25, 2018 at 5:38 am #26018
      hadesnyc

      Hi,

      Long time user and fan of the theme. Today I simply ran an update of woocommerce and I ran into the shop images looking distorted on all my pages. If Harry or any of you on the support staff may assist me with this nightmare it’d be quite spectacular. I’d like to get this issue out of the way as smoothly as possible.

       

      Here are some images of my site. I will leave the log in so you guys may assist.

       

      Cheers.

       

      This is happening on the mobile and web versions. My product images are 370×493 and have been since i first installed the theme.

       

       

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    • October 25, 2018 at 6:10 am #26020
      hadesnyc

      I even tried regenerating thumbnails.. NOTHING IS WORKING!! Everytime you click my products the first photo to pop up is distorted!! please help!!

    • October 25, 2018 at 8:32 am #26021
      Harry

      Hi,

      It now have issue with product image of variable product of WooCommerce, please wait for patch from WooCommerce team https://github.com/woocommerce/woocommerce/issues/21646 or please backwards prev version of WooCommerce 3.4.7 and wait for stable WooCommerce version before update.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 25, 2018 at 8:38 am #26023
      hadesnyc

      Can you help me on how I can Prev back to 3.47?

    • October 25, 2018 at 8:41 am #26025
      Harry

      Hi,

      Please download package at https://github.com/woocommerce/woocommerce/releases and follow this topic https://themes.zone/docs/downgrade-woocommerce-needed-version-without-losing-data/

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 25, 2018 at 8:46 am #26026
      Harry

      You can fix by another way don’t need to downgrade version.

      add below code to gecko-child > functions.php 

      function force_woocommerce_single_variation_images( $size ) {
	return 'woocommerce_single';
}
add_filter( 'woocommerce_gallery_image_size', 'force_woocommerce_single_variation_images' );

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 25, 2018 at 8:52 am #26027
      hadesnyc

      THANK YOU HARRY.

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