Home › Forums › Themes Support › Claue › Instagram feature broken?

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    • December 17, 2018 at 1:30 am #27733
      blklabl

      It seems like the instagram integration is broken. The images don’t always populate, but the links do. They look like broken images, but you can click on them to link to instagram. Not really great when you’re trying to use Instagram shop as the home page. And yes, the site is open to everyone to visit. I have set no restrictions.

      https://blk-labl.com/instagram is the page… and the footer will contain the instagram feature as well.

      I have attached a screenshot of what I see when I’m logged out of the admin.

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    • December 18, 2018 at 9:36 am #27771
      Harry

      Hi,

      Sorry for late reply.

      I checked your site and see error with Google Captcha http://prntscr.com/lwb3s1 but don’t know where the code.

      Could you try remove code of Google Captcha.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 18, 2019 at 2:55 pm #28360
      tony_spiloes

      Hi,

      I have exactly the same problem and don’t have Google Recaptcha activated.
      Please check again for a solution.

      Thanks
      Tony

      • January 18, 2019 at 4:30 pm #28362
        Harry

        Hi Tony,

        Could you send me your site url to check?

        Thanks

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 18, 2019 at 4:38 pm #28363
      tony_spiloes

      Hi Harry,

      sorry, it’s https://happinesbox.eu

      On the bottom of the page there’s a scroller with the Instagram pics. I also don’t get the pictures but do have the links and stats.

      Kind regards,
      Tony

    • January 18, 2019 at 4:42 pm #28364
      Harry

      I go to your site but it error 504 Gateway http://prntscr.com/m8t7hs Could you check your site and un-block my IP 171.241.178.177

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 18, 2019 at 7:35 pm #28371
      tony_spiloes
      This reply has been marked as private.
    • January 18, 2019 at 8:01 pm #28372
      Harry

      Hi Tony,

      I still can’t go your site it still show

      “Gateway Timeout”

      The gateway did not receive a timely response from the upstream server or application.

      http://prntscr.com/m8w3mn

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 18, 2019 at 9:12 pm #28373
      tony_spiloes

      Hi Harry,

      I’ve no clue why this is happening. I’ve tried meanwhile on several other computers, and my site is working perfect.

      Kind regards,
      Tony

    • January 18, 2019 at 11:54 pm #28381
      Harry

      Hi Tony,

      I still can’t access your site but i check via GTMetrix your site need more time to load so it it cause 504 timeout gateway.

      Please try fix these issue http://prntscr.com/m8zp94 and try deactivate plugin one by one to check which cause issue with Instagram.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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