Your account expired support, please renew to get your support.
Renew support on the EnvatoCheck the license on the Envato

Home › Forums › Themes Support › Claue-Shopify › Instagram Feed

Topic Resolution: Not Resolved

Tagged: 

Viewing 6 reply threads
Save
  • Author
    Posts
    • March 22, 2019 at 11:29 pm #29854
      PFashAdmn
      Support Expired

      After finally updating our store to the most recent version of Claue, we’re having difficulty with the “Follow us on Instagram” feed on our homepage. At first it seemed to work, but now the page always seems to load with it blank, no matter what device we check with it.

    • March 23, 2019 at 9:06 am #29863
      Harry
      Support Expired

      Hi,

      Did you update plugin in Appearance > Install plugins?

      If issue still there, please send me login credential as private reply to check.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • March 28, 2019 at 1:21 am #29988
        PFashAdmn
        Support Expired
        This reply has been marked as private.
    • March 28, 2019 at 10:27 am #29996
      Harry
      Support Expired
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • March 29, 2019 at 12:33 am #30017
        PFashAdmn
        Support Expired
        This reply has been marked as private.
        • April 4, 2019 at 12:45 am #30132
          PFashAdmn
          Support Expired

          Hi Harry,

          Its been a few days since your last response. Have you taken a look at the website yet?

    • March 30, 2019 at 4:35 pm #30039
      waldat
      Support Expired

      I am facing the same problem. Please share the solution.

    • April 4, 2019 at 9:58 pm #30158
      Foster
      Support Expired

      Hi guys,

      We’re so sorry for the late response. Instagram has reduced its hourly API request limit from 5000 to just 200, we’re finding solution to fix this issue, please kindly stay tuned. We will get back to you ASAP when we solved this problem.

    • April 19, 2019 at 11:41 pm #30465
      PFashAdmn
      Support Expired

      Any update? Its been quite some time.

    • May 28, 2019 at 9:59 pm #31442
      PFashAdmn
      Support Expired

      This is ridiculous.  What good is “6 months support from JanStudio” if I don’t get a response for 2 months??

  • Author
    Posts
Viewing 6 reply threads
Save

You must be logged in to reply to this topic.