Home › Forums › Themes Support › Gecko › Add to Cart not working on variable items

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    • April 19, 2017 at 5:39 pm #3263
      Reboot

      Add to Cart is okay for simple products. Stopped working for variable products. Photos with drop downs appear correctly but price is no longer showing although it is in stock and the price range is showing. This was not a problem before the update.

       

      See for example https://www.justtilesni.co.uk/product/100-brava-vanity-and-basin/

      Thank you. Colleen

    • April 19, 2017 at 6:21 pm #3265
      Harry

      Hi Colleen,

      Thank you for purchase!

      I checked your product and saw your variations tab now empty.

      You need to put price and quantity, stock status for single variation to can add variation to cart.

      12 Steps to create Variable Products in WooCommerce

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • April 19, 2017 at 8:24 pm #3272
        Reboot

        Hi Harry – the problem is I had this done already and it was somehow wiped with an update. Is there no other way to restore this data.

         

        Also – I have tried adding variations and get the message there are 0 variations created even though I have two attributes with 4 and 2 options.

        • This reply was modified 7 years, 7 months ago by Reboot.
    • April 19, 2017 at 9:30 pm #3278
      Foster

      Hi Colleen,

      Which attributes you can’t add? and also please send me the link to that product.

      – Foster

      • April 19, 2017 at 11:16 pm #3281
        Reboot

        Hi Foster – thank you for getting back to me. Here is a product with that problem:

        https://www.justtilesni.co.uk/product/60-ella-vanity-and-basin/

        As you can see the drop down for the photos still work and the price range is there so it’s confusing that the variations seem to have disappeared as well as the option to buy. Thank you, Colleen

    • April 19, 2017 at 11:36 pm #3282
      Foster

      Hi Colleen,

      Do you remember the version of WC before update?

      • April 20, 2017 at 2:59 pm #3286
        Reboot

        Sorry, no. But it was up-to-date for the time.

    • April 20, 2017 at 5:51 pm #3291
      Harry

      Hi,

      This problem because you don’t input price for variations, i insert price now you can add to cart.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • April 20, 2017 at 6:16 pm #3292
        Reboot

        Hi Harry – I did insert the price for all variations – but they disappeared with an update. I can see this clearly on an earlier version that I tested on the server 🙁

    • April 20, 2017 at 9:51 pm #3298
      Harry

      Hi Colleen,

      I think this issue of WooCommerce 3.0.x it major update and this update included more issue related to variable product and so many user have same issue with you https://wordpress.org/support/plugin/woocommerce/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • April 20, 2017 at 11:02 pm #3300
        Reboot

        Thank you both for your help I really appreciate it. Cheers, Colleen

    • April 20, 2017 at 11:26 pm #3301
      Harry

      You’re welcome. Feel free contact us again if you need more help.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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