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Home › Forums › Themes Support › problem with short width of meta slider

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    • September 13, 2019 at 2:16 am #33556
      crafeedmedia
      Support Expired

      I’m facing some problem with meta slider it’s not showing up with full width. left and right side some area remain as a blank.
      please guide me to set up this…
      below (screenshots)

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    • September 13, 2019 at 9:00 am #33563
      Harry
      Support Expired

      Hi Crafeed,

      Thank you for purchase our theme.

      Please edit the row wrap slider and check in full-width option and uncheck wrap content https://prnt.sc/p5gp9a

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 15, 2019 at 11:19 am #33577
      Harry
      Support Expired

      If you switch to SmartSlider you need disable plugin MetaSlider. If have any issue, please let us know we will check it for you.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 24, 2019 at 8:52 am #33810
      Harry
      Support Expired

      Could you please reply on this topic and send me login credential and check in “Set as private reply”

      We need more check before give you a hint.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 24, 2019 at 8:55 am #33811
      Harry
      Support Expired

      Please try follow this topic https://kb.mc4wp.com/solving-connectivity-issues/
      https://github.com/mailchimp/mc-woocommerce/issues/337

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 25, 2019 at 6:50 am #33818
      Harry
      Support Expired

      Hi,

      Please try contact to plugin author, i’m not sure which cause the issue.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 29, 2019 at 6:37 pm #33863
      Harry
      Support Expired

      Hi,

      Please edit homepage and edit promo banner https://prnt.sc/pcfhs4

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 7, 2019 at 9:56 pm #34022
      Harry
      Support Expired

      Hi,

      It now can’t access your site. So can’t check.

      By default WooCommerce and WordPress doesn’t have field “payment email address” on register form.

      Please check plugin and reply on this topic don’t use mail.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 9, 2019 at 11:30 pm #34054
      crafeedmedia
      Support Expired
      This reply has been marked as private.
    • October 15, 2019 at 3:30 am #34120
      crafeedmedia
      Support Expired
      This reply has been marked as private.
    • October 15, 2019 at 9:26 am #34123
      Harry
      Support Expired

      Hi,

      Please edit the row wrap slider and open Design Option tab and set padding to 0 https://prnt.sc/pjc6lu

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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