Home › Forums › Themes Support › Claue › Fatal errors in plug-ins prevent install and NO way to import dummy data

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    • April 25, 2017 at 7:38 am #3427
      Allencwill

      I bought this theme 2 days ago and it does not work.  The theme has fatal errors in several plug-ins and does not include dummy set up data (see screen shot).  Please access my site and fix or refund my money.  Thank You  – [email protected]

       

      • This topic was modified 7 years, 8 months ago by Harry. Reason: hide item purchase code
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    • April 25, 2017 at 8:48 am #3430
      Harry

      Hello Allencwill,

      First of all thank you for purchase and sorry because inconvenience you have.

      I checked your site and saw issue from WP Engine hosting when download plugin from external source.

      Can you help me add my email ([email protected]) as your user at https://wpengine.com/support/users/. I need to chatting with hosting support team to solve this issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 25, 2017 at 8:45 pm #3451
      Allencwill

      Hello Harry,

      It is done:  Under username Harry Helpdesk.  They sent you an email to gain access.
      Name Email Account access Install access
      Harry Helpdesk
      Has not yet accepted invitation
      [email protected] Full (no billing) ALL access

      Thank you

    • April 25, 2017 at 11:44 pm #3456
      Foster

      Hi,

      Sorry for the unwanted inconvenience, This problem was solved please check

      – Foster

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