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Home › Forums › Themes Support › HelpDesk › Documents page is empty in case of clicking at search result

Topic Resolution: Resolved
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    • February 13, 2020 at 1:35 pm #35166
      peter_mathys
      Support Expired

      Hello

      our site support.sius.com is based on your HelpDesk Theme.

      If I search for “m95” on our site  I will get the result “M95 Quick Guide”. If I click on “M95 Quick Guide” I will forward to the search result but there is no document to download.
      If I go to the Document Portal and then click on “M95 Quick Guide” I get the document as download.

      By the way, the same happens when I search your HelpDesk site for e.g. “BeTheme”. If I click on the result
      “BeTheme – Responsive Multi-Purpose WordPress Theme Posted July 24, 2016  By admin”
      I’m landing on an empty page.

      Many thanks for help.
      Peter

    • February 13, 2020 at 7:05 pm #35167
      Harry
      Support Expired
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • February 14, 2020 at 9:43 pm #35199
      peter_mathys
      Support Expired

      Dear Sir

      after installing the theme and plugin it works! Many Thanks.

      Best regards
      Peter

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