Home › Forums › Themes Support › Claue › Help with setting up multiple images on pin maker

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    • May 25, 2020 at 3:05 am #36609
      netmined

      Hi Harry,

      We are trying to set up pins on multiple images for the same product but for some reason it is not letting us add the multiple images. It only allows one image to be dropped in. We want to set up the same look which is in the demo here:

      http://prnt.sc/smzi3f

      Basically multiple images next to/under each other which all have pins in them. We have set up one image with multiple pins without any issues but when we try to add a second image, it will not let us. So for example with the Men’s Wooden Wrist Watch, we tried to add additional images to that pin, but without success. We have read the Claue theme document as well as the plugin author’s instructions about this but unfortunately they do not explain this and it look like maybe the plugin author has abandoned the plugin as their support is also switched off.

      Could you please advise us on how multiple images with pins can be added/created for the one product?

      Many thanks in advance for your help, much appreciate it.

    • May 26, 2020 at 12:23 pm #36636
      netmined

      Hi Harry,

      Not sure if you had a chance to look at this question already.

      We’re sorry to chase you, just that our support runs out very soon so we were wondering if you could reply to us before then so we know how to fix this issue in the set up after this.

      Many thanks in advance for your reply, appreciate it.

    • May 28, 2020 at 2:22 pm #36656
      netmined

      Hi Harry,

      Our support has just run out but we sent this question 4 days ago and haven’t heard back from you.

      Could you please let us know how we can set up pins on multiple images for the one product?

      Many thanks in advance for your help, we appreciate it.

    • June 3, 2020 at 6:21 am #36700
      Harry

      Hi Netmind,

      I’m sorry for late reply.

      We miss your topic on the first time so it not send us email when you have reply.

      Please double click on image to add pin, you can add more pin add you want. And just change type of Pin to WooCommerce and select product to link to the icon https://prnt.sc/sso0u8

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 4, 2020 at 1:54 am #36704
      netmined

      Hi Harry,

      Thank you very much for your reply, we really appreciate it.

      We don’t have a problem with creating multiple pins on the same image, we have been able to do this. The problem is when we try to add an extra image to create a gallery of images which we can put pins on. Like this, from the demo:

      https://prnt.sc/smzi3f

      We have tried to add the multiple images for the same product in pin maker but it just won’t let us. For example, we set up some pins on an image for the Men’s Red and Brown Wooden Watch. No problems there and you can see the image with the pins in it on the product page. But then we tried to add other images on the same product page (to create the gallery look like in the demo) so that we could put pins in them and it would not let us.

      We have checked the plugin documentation and it does not help and the plugin support seems to be abandoned.

      Could you let us know how to add extra images in the same product through pin maker?

      Thank you once again for your help, much appreciate it.

    • June 4, 2020 at 6:39 am #36707
      Harry

      Hi Netmind,

      We combine multiple images to one by photoshop http://janstudio.net/claue/demo/wp-content/uploads/2016/12/look10.jpg it not multiple image.

      After combine you can upload to pinmaker and add your pin. Or you can make pin as carousel slider

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 4, 2020 at 3:36 pm #36708
      netmined

      Aaah, now it makes sense! Thank you Harry, we kept wondering how you did it and why there was no mention of setting up  multiple images in the plugin documentation. 🙂

      Thank you again for all your help Harry, we really do appreciate it. We have also just left a review for you on Themeforest. We waited this time until we had tested everything so it took us a while (as you know we purchased this theme a long time ago). But you’ve been fantastic and the theme is great and we have really appreciated that.

      Have a great weekend!

       

    • June 4, 2020 at 4:03 pm #36710
      Harry

      Thank you for give us 5 stars review and your kind words!

      Feel free contact us again if you need more help.

      Have a nice weekend, too!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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